The 3rd edition of the Airline Industry Retailing Symposium, initially scheduled for 27-29 October 2020, has been cancelled due the COVID-19 pandemic and its impact on the industry and business meetings. The dates of the 2021 edition will be announced soon. For any information, please do not hesitate to contact us.
Together, Let's build Airline Industry Retailing
Retail is at the heart of all current industry transformation efforts - in an increasingly digital world, airlines' future performance largely depends on how quickly they can transform their existing distribution and payment processes into a digital retailing environment.
With this in mind and following the resounding success of the Airline Retailing Symposium editions in Rome and Bangkok, IATA is preparing for an ambitious third edition, addressing all the key topics on top of our industry's retailing agenda, encompassing Distribution, Pricing and Payment.
Get a glimpse of the 2019 edition in Bangkok
In only two years, the AIR Symposium has earned its reputation as one-of-a-kind global forum for all things airline retailing and digital transformation. The 2019 edition in Bangkok gathered over 600 industry executives, subject matter experts and visionaries representing every link of the airline industry retailing value chain.
Discover the organizations that joined us in BKK
AIRS 2019 highlights
Target Audience
C-Suite, senior management, and business executives and experts in:
- Distribution
- Sales & Commercial
- E-Commerce
- Retail
- Revenue Management & Pricing
- IT & Digital Transformation
- Technology
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AIRS 2019
AIRS 2019 presentations
29 October 2019
- The big picture (pdf)
- Airlines and retailing: where do we stand? (pdf)
- Creating relevant offers (pdf)
- Payment is part of the product (pdf)
30 October 2019
- What strategy for aggregation? (pdf)
- What's going on in business and leisure travel? (pdf)
- Order management - The backbone to true retailing (pdf)
- The future of interlining (pdf)
31 October 2019
Take a journey through some of the AIRS 2019 highlights
- Daily Newsletter - 29 October (pdf)
- Daily Newsletter - 30 October (pdf)
- Daily Newsletter - 31 October (pdf)
- Photos at AIRS 2019
- Videos at AIRS 2019
AIRS 2019 highlights
AIRS 2018
Take a journey through some of the first edition's highlights:
- Day 1 issue - October 23 (pdf)
- Day 2 issue - October 24 (pdf)
- Day 3 issue - October 25 (pdf)
- Photos AIR 2018
- Videos AIR 2018
Hear Stephan Copart, Head Strategy, Industry Services
Transformation at IATA introducing the very first edition
of the Airline Industry Retailing Symposium!
Hear Yanik Hoyles, Director, NDC Program at IATA, giving
hints about the first session of AIR Symposium, announcing
the names of the three great speakers who will be share their
experience about their journey to become retailers!
Sponsorship & Exhibition Contact
Sandro Francini
Business Development Director
E-mail: francinis@iata.org
Tel: +1 561 325-8200
Mobile: +1 561 289-4796
AIRS offers exceptional opportunities to showcase your products and services, while associating your brand with the latest industry insights, leadership and best practices, shaping the future of Airline Retailing.
Venue
Destination
The 2020 AIR Symposium will take place in Vancoover. Located at the southwestern corner of the coastal province of British Columbia, it is well known for its majestic natural beauty, as it is nestled between the Coast Mountains and the Pacific Ocean. It is frequently ranked as one of the best cities to live in and is certainly a beautiful destination to visit.
Thank you to our 2019 Sponsors
Host Airline
Principal Sponsor
Platinum Sponsors
Gold Sponsors
Supporting Organization
Media Sponsors
Our Diversity & Inclusion Pledge
IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.