Airline Industry Retailing Symposium

Postponed to 2021

The 3rd edition of the Airline Industry Retailing Symposium, initially scheduled for 27-29 October 2020, has been cancelled due the COVID-19 pandemic and its impact on the industry and business meetings. The dates of the 2021 edition will be announced soon. For any information, please do not hesitate to contact us.

Together, Let's build Airline Industry Retailing

Retail is at the heart of all current industry transformation efforts - in an increasingly digital world, airlines' future performance largely depends on how quickly they can transform their existing distribution and payment processes into a digital retailing environment.

With this in mind and following the resounding success of the Airline Retailing Symposium editions in Rome and Bangkok, IATA is preparing for an ambitious third edition, addressing all the key topics on top of our industry's retailing agenda, encompassing Distribution, Pricing and Payment.

Get a glimpse of the 2019 edition in Bangkok

In only two years, the AIR Symposium has earned its reputation as one-of-a-kind global forum for all things airline retailing and digital transformation. The 2019 edition in Bangkok gathered over 600 industry executives, subject matter experts and visionaries representing every link of the airline industry retailing value chain.


Discover the organizations that joined us in BKK

AIRS 2019 highlights



Target Audience

C-Suite, senior management, and business executives and experts in:

  • Distribution
  • Sales & Commercial
  • E-Commerce
  • Retail
  • Revenue Management & Pricing
  • IT & Digital Transformation
  • Technology
From: Airlines, Travel Agencies, GDSs, Travel Management Companies, Technology Solution Companies.
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AIRS 2018

Take a journey through some of the first edition's highlights:

AIR Symposium First Edition

Hear Stephan Copart, Head Strategy, Industry Services
Transformation at IATA introducing the very first edition
of the Airline Industry Retailing Symposium!
Should Airlines Be Retailers?

Hear Yanik Hoyles, Director, NDC Program at IATA, giving
hints about the first session of AIR Symposium, announcing
the names of the three great speakers who will be share their
experience about their journey to become retailers!


Sponsorship & Exhibition Contact

Sandro Francini
Business Development Director
Tel: +1 561 325-8200
Mobile: +1 561 289-4796


AIRS offers exceptional opportunities to showcase your products and services, while associating your brand with the latest industry insights, leadership and best practices, shaping the future of Airline Retailing.

AIRS Sponsorship


With Western Canada's majestic Rocky Mountains as its backdrop, the JW Marriott Parq Vancouver boasts a distinct sense of place in British Columbia with beautifully designed accommodations and impeccable service.
Chored by the stylish neighborhoods of Gastown and Yaletown, the hotel is at the epicenter of downtown Vancouver’s dynamic entertainment district.
Hotel AIRS 2020

Vancouver Hotel


The 2020 AIR Symposium will take place in Vancoover. Located at the southwestern corner of the coastal province of British Columbia, it is well known for its majestic natural beauty, as it is nestled between the Coast Mountains and the Pacific Ocean. It is frequently ranked as one of the best cities to live in and is certainly a beautiful destination to visit.


The city's numerous beaches, parks, waterfronts, and mountain backdrop, combined with its cultural and multi-ethnic character, all contribute to its unique appeal and style.



Thank you to our 2019 Sponsors

Host Airline

Principal Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Supporting Organization

Media Sponsors


Our Diversity & Inclusion Pledge

IATA believes that diversity of culture, gender, age, orientation and experience boosts the success of the aviation industry. We actively encourage aviation professionals with diverse profiles to contribute to our events as speakers, panelists, facilitators, or in any other way.

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