The Fast Travel program addresses the future of travel, with more self-service options, more choices for passengers, and lower costs for the industry.
Fast Travel provides self-service options in six areas of the passenger journey, representing annual savings of up to US$ 2.1 billion for the industry. By creating uniform standards and recommended practices, IATA facilitates industry adoption of these projects and a better travel experience for the customer.
Airlines and Airports are requested to sign up for the Fast Travel matchmaker to document their Fast Travel Implementations.
Fast Travel Global Implementation
- Current: 48.33% (July 2019)
IATA Fast Travel Awards
IATA recognizes carriers that offer four or more Fast Travel compliant solutions to at least 80% of their passengers with a Fast Travel Platinum Award (3 mandatory IATA projects plus one additional project - see below).
Top Fast Travel Platinum Airlines (March 2019)
|Al code||Airline||% of passengers offered with fast travel|
|TF||Braathens Regional Aviation AB||98.88%|
|AS||Alaska Airlines Inc.||95.95%|
|LH||Deutsche Lufthansa AG||95.15%|
|LX||Swiss International Air Lines||94.99%|
|AA||American Airlines Inc.||93.76%|
|JJ||LATAM Airlines Brasil||92.58%|
|HA||Hawaiian Airlines Inc.||92.36%|
|NZ||Air New Zealand||91.67%|
|SK||Scandinavian Airlines Systems||90.68%|
|G3||Gol Transportes Areos Ltda.||88.38%|
|QR||Qatar Airways Co.||85.64%|
|SV||Saudi Arabian Airlines Corporation||83.74%|
|OS||Austrian Airlines AG||82.73%|
|LA||LATAM Airlines Group S.A.||80.78%|
Fast Travel self-service areas
Enables passengers to check-in and obtain boarding passes using self-service channels (online/mobile/kiosk/automated), thus avoiding long queues at check-in counters.
Offers passengers the ability to print and attach their own baggage tags (at kiosks, at home or using electronic baggage tags), while also providing dedicated bag-drop options (bag-drop counters or automated self-bag drop units).
Enables passengers to self-scan travel documents (i.e. passport, visa, ID card, driver's license etc.) to ensure compliance with destination and transit requirements.
In case of disruption (cancelation or delay), enables airlines to pro-actively re-book passengers, offering new booking options and new boarding tokens using self-service channels (online/mobile/kiosk).
Offers passengers the option to self-scan boarding tokens at automated self-boarding gates.
Offers passengers the option to report mishandled bags using a self-service channel instead of waiting in line at a baggage service counter (online/mobile/kiosk).