The spreading of the Coronavirus disease (COVID-19) has important implications for airlines and their customers. On this page you will find resources for airlines and other travel professionals.
Operational guidelines from WHO (18 March)
Restarting aviation following COVID-19
Read more about the medical evidence for various strategies (pdf) - 25 May 2020
Other Communicable Diseases
Measles is still common in many parts of the world including some countries in Europe, Asia, the Pacific and Africa. Anyone who is not protected against measles is at risk of getting infected when traveling internationally.
For more information, please see the WHO advisory on Measles.
From 20 to 26 April 2020, there have been no new confirmed cases of Ebola virus disease (EVD) reported in the Democratic Republic of the Congo. Since the resurgence of the outbreak on 10 April 2020, six confirmed cases have been reported, all from the same area. Of these six cases, one confirmed case who was receiving care at an Ebola treatment centre (ETC) recovered and was discharged; one confirmed case remains in the community and response teams are engaging with the community in order to address this situation; four cases died, including two community deaths and two deaths in the ETC in Beni.
New from WHO (18 March) Operational considerations for managing COVID-19 cases or outbreak in aviation (pdf)
Based on the experience with different outbreaks, IATA has produced an Emergency Response Plan and Action Checklist (pdf), for use by air carriers in the event of a public health emergency.
An important part of this plan involves a series of guidelines and best practices for airline staff in the event of public health emergencies.
- Cabin Announcement Scripts (2017) (pdf)
- Universal Precaution Kit (2017) (pdf)
- Cabin Air Quality Brief (pdf)
- Bird Strike (2017) (pdf)
- Maintenance Crew (2017) (pdf)
- Cargo & Baggage Handlers (2017) (pdf)
- Cabin Crew (2017) (pdf)
- Cleaning Crew (2017) (pdf)
- Passenger Agents (2017) (pdf)
- Passenger Locator Form
- Flu Hygiene flyer (pdf)