The Pay–Account Standards Board manages the development of standards concerning any interaction between airlines and any other parties for the purpose of managing financial processes supporting the delivery of passenger services to the extent these are developed under the Passenger Services Conference.

This includes but is not limited to payment, settlement data exchange standards, and other related financial data exchange standards.

Groups under the Pay-Account Board:

  • BSP Data Interchange Group
  • Frequent Flier Program Fraud Prevention Group
  • Payment Fraud Prevention Group
  • Customer Payment Group
  • Transparency in Payments (TIP) Group
  • Settlement with Orders (SwO) Group

 

The BSP Data Interchange Group:

  • Deals with matters concerning the development and maintaining data interchange specifications for the exchange of passenger ticketing and related data between Billing and Settlement Plan (BSP) business partners.
  • Reviews and endorses proposals to create or amend standards to develop and document suitable technical solutions for the provision of BSP related data, for publication in the BSP Data Interchange Specifications Handbook (DISH) and ensure that those technical solutions align with existing standards.
  • Develops and documents suitable technical solutions for the provision of BSP related data, for publication in the DISH.
  • Proposes realistic implementation schedules for changes to the DISH standards, for review by PASB.
  • Where practical, BDISG will take into account business requirements of BSP business partners.
  • Reviews and endorses proposals to amend PSC Resolution 750 Attachment A - BSP Data Interchange Specifications Handbook.
  • Liaises with other process owning groups under the PSC, and advisory groups under Industry Committees as required.
  • Maintains a work plan and reports regularly to PASB.
  • Develops and endorses other standards as directed by the PASB.

Participate:

To view and/or participate in the activities under the BSP Data Interchange Group, please access the SSW site.

Membership of the Pay-Account Standards Board (PASB)

The following representatives have been elected to serve on the Pay-Account Standards Board for a two year period:

AIrline
NAME
TITLE
Air China Wei Tian Supervisor - Internal Control, Settlement and Accounting
Air Canada Christian Isford Vice-President & Controller
Air France Jerome Boyer VP – Financial Shared Service Centre
American Airlines Mary Beth Macdonald Managing Director of Revenue Accounting
British Airways Györgyi Szantner Head of Finance Services
Cathay Pacific Airways​​Barry Tse Manager Revenue Accounting
Delta Air Lines Mark Manhan Director - Revenue Accounting
Emirates
Rukhsana Pawane
Senior Manager Quality Assurance - FSS
Etihad Airways
Ivan Colaco
Head of Credit Control and Payment Solutions
KLM
Merle van der Storm
Director Reporting & Control Passenger Business Commercial
Korean Air
Sang Jun Lee
General Manager
LATAM Airlines
Marcela Figueroa
Financial Projects Director
Lufthansa German Airlines
Nadine Goebbels
Head of Settlement of Payment Methods
Qantas Airways Limited
Konda Reddy
Manager Finance
Singapore Airlines
Boon Siong Ong
Manager Passenger Sales Accounting
Swiss International Air Lines
Myriam Burget
Head of Revenue Accounting
Turkish Airlines
Bilal Ismail YalmanbaÅŸ
Vice President / Revenue Accounting
United Airlines
Susan Wade
Managing Director, Passenger Revenue Accounting
IATA Secretary
Altug Meydanli
​Senior Manager Airline Distribution Standards (Pay-Accounts)

The Frequent Flier Program Fraud Prevention Group:

  • Deals with matters concerning FFP Fraud Prevention, including the associated business requirements.
  • Reviews and endorses proposals to create or amend standards governing these processes. Ensure that proposals align with existing industry standards, and that requirements are documented with a corresponding change to Implementation Guidance where applicable.
  • Annually reviews and endorses proposals to amend FFP Fraud Prevention Best Practices.
  • Liaises with other process owning groups under any Conference, and advisory groups under Industry Committees as required.
  • Maintains a work plan and report regularly to Pay-Account Standards Board.

Participate:

To view and/or particiate in the activies under the Frequent Flier Program Fraud Prevention Group, please access the SSW site.


Payment Fraud Prevention Group:

  • Deals with matters concerning Card Fraud Prevention, including the associated business requirements.
  • Reviews and endorses proposals to create or amend standards governing these processes. Ensure that proposals align with existing standards and requirements, and are documented with a corresponding change to Implementation Guidance where applicable.
  • Reviews and endorses proposals to amend Card Fraud Prevention Best Practices
  • Liaises with other process owning groups under any Conference, and advisory groups under Industry Committees.
  • Maintains a work plan and report regularly to Pay-Account Standards Board.

Participate:

To view and/or particiate in the activies under the Card Fraud Prevention Group, please access the SSW site.

The Customer Payment Group:

  • Deals with matters concerning passenger payment, and associated financial processes, to the extent these are under the authority of the Passenger Services Conference.
  • Reviews and endorses proposals to create or amend standards governing these processes. Ensures that proposals align with existing standards.
  • Creates standards with the emerging forms of payments, in collaboration with the Payment Methods Working Group of the Financial Committee.
  • While reviewing and endorsing proposals, liaises with other process owning groups under the Financial Committee.
  • Maintains a work plan and reports regularly to PASB.
  • Develops and endorses other standards as directed by the PASB.

Participate:

To view and/or particiate in the activies under the Customer Payment Group, please access the SSW site.


​The Transparency in Payments Group:

  • Deals with matters concerning processes related to the Transparency In Payments (TIP) initiative
  • Review and endorse proposals to create or amend standards governing these processes. Ensure that proposals align with existing standards.
  • While reviewing and endorsing proposals, liaise with other Governance Groups as required (ISS Risk Mgt WG, PMWG, PSG etc.)
  • Maintain a work plan and report regularly to PASB

Participate:

To view and/or particiate in the activies under the Transparency in Payments Group, please access the SSW site.


​The Settlement with Orders Group

  • Deals with all aspects of financial settlement between two parties – payer and payee – and within the scope of IATA resolutions.
  • Gather information about and review exiting business processes related to settlement and financial accounting practices.
  • Review and endorse proposals to create new Order based settlement standards.
  • Create Order based settlement standards that will be agnostic in nature, with regards to the parties settling and the payment method.
  • While reviewing and endorsing proposals, liaise with other process owning groups to pursue changes to existing standards they manage that will have effect on the settlement process.
  • Review and endorse proposals to amend all Resolutions related with Order based settlement, payment and accounting.

The Pay–Account Standards Board manages the development of standards concerning any interaction between airlines and any other parties for the purpose of managing financial processes supporting the delivery of passenger services to the extent these are developed under the Passenger Services Conference.

This includes but is not limited to payment, settlement data exchange standards, and other related financial data exchange standards.

Groups under the Pay-Account Board:

  • BSP Data Interchange Group
  • Frequent Flier Program Fraud Prevention Group
  • Payment Fraud Prevention Group
  • Customer Payment Group
  • Transparency in Payments (TIP) Group
  • Settlement with Orders (SwO) Group