Providing customers with Passport, Visa and Health travel document information is a complicated and time consuming task. In order to simplify this task IATA has redeveloped TimaticWeb and launched a new solution called TimaticWeb 2. TimaticWeb 2 simplifies and speeds up the task of providing information to passengers. TimaticWeb 2 will help you to work more efficiently, while at the same time enhancing the service you provide to your customers.

Latest Coronavirus (Covid-19) Travel Regulations

The IATA Timatic team is in constant communication with governments and airlines around the world to ensure all travel documentation as well as health restriction checks requirements and rules are kept up-to-date in a real-time basis. Learn more

Discover how American Airlines is benefiting from Timatic as borders re-open
Learn more

Get the latest travel restrictions via Timatic COVID-19 Alerts!
Contact us if you would like to integrate Timatic into your operations or if you would like to make use of this information as part of your business.

TRAVELERS: See the latest travel restrictions per country via the IATA TravelCentre.


In addition to providing personalized Passport, Visa, Health, Customs, Currency and Airport Tax information, TimaticWeb 2 includes the following new features:

  • Cobranding and integration options for your own website
  • ‘Send to traveler’ options
  • Default settings which can be personalized
  • Traveler and Route Templates
  • Sub-account creation and management
  • Detailed management and usage reports


  • Enhance the service you provide to your passenger customers
  • Differentiate your company from your competitors
  • Improve your efficiency as customers can help themselves using the cobranded version of TimaticWeb 2
  • Reduce inadmissible passenger fines

For more information check out the TimaticWeb 2 Video

TimaticWeb 2 cobranding

TimaticWeb 2 enables you to easily create your own cobranded version of TimaticWeb 2 with no programing skills required. The cobranded site can be included on your external website or internal intranet site(s). This provides your customers and staff with a seamless experience when accessing Timatic information on your site(s).

See how these companies have creatively branded TimaticWeb*:

*All these sites are based on the original version of TimaticWeb. TimaticWeb 2 includes many new features enabling enhanced rebranding of the cobranded site and the results provided to users.

Many travel agents and airlines have included co-branded TimaticWeb in their internal and customer facing websites, and even onto self-service check-in kiosks!

For more information view the Cobranding Video

Subscribe to TimaticWeb 2

You can subscribe to TimaticWeb 2 at the TimaticWeb 2 - Subscription page. After successfully registering, you can access the service immediately.

If you would like to try TimaticWeb 2 before purchasing it, you can signup for a one month free trial at TimaticWeb 2. This trial gives you full access to the TimaticWeb 2 features and 10 free transactions per day.

New User:
For more information on TimaticWeb 2 please contact us

Existing User:
Do you need more information about your subscriptions status, have any invoicing questions, content related issues or experience technical issues, please contact our Customer Service via the Customer Portal

Training Course

Register for Documentation Control and Passenger Assessment course and get practical knowledge and tools about travel documents required prior boarding, recognize potentially disruptive passengers, prevent delays and avoid penalties due to inadmissible passengers.