The IATA Passenger Agency Program is a global program (excluding USA) to encourage and facilitate the orderly promotion, distribution and sale of international air transportation through a network of Accredited Agents. It is administered in a neutral, efficient and cost-effective manner, based on established industry standards and business procedures, serving the interests of passengers, airlines and agents.

This program brings multiple benefits to the industry and supports the distribution of Airline products worldwide by managing over 60,000 IATA Accredited Agent locations against a single contract. Where possible, IATA also facilitates the Billing & Settlement Plan, settling over USD 240 billion Airline sales annually through a recognised network of retail outlets, through the accreditation process.

The BSP is open to all Airlines to participate. The Passenger Agency Conference (also known as “PAConf” or “the Conference”) is composed of all IATA Member Airlines.

PAConf is the body that supervises all policy development as well as decides the rules governing the reporting and settlement of sales of the IATA Passenger Agency Program.

Existing programs:

  • Countries that are governed under Resolution 818g
  • Countries that are governed under Resolution 800
  • Countries that are governed under Resolution 812 (NewGen ISS)