Today, when they search, book and pay for travel, customers want that online retailing experience – for both leisure and business travel!
This journey toward airline retailing is not new but it has definitely accelerated during the COVID19 crisis. To remain relevant, airlines will need to embrace modern technologies and new capabilities to better meet evolving customer needs.
Below are some of the topics covered on the Airline Retailing track at the upcoming Digital, Data & Retailing Symposium (DDRS):
And many more topics will be addressed during the Airline Retailing specialized discussions.
Have a look at the detailed agenda (pdf) and come and join us in Madrid!