Air Pulse
Airline Distribution & Finance News
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23 July 2021

Pivoting Certification in 2021 – the IATA Airline Retailing Maturity index

Over the last six months, IATA has been working with distribution stakeholders to remodel NDC and ONE Order certification. The current NDC and ONE Order certifications will move into the Airline Retailing Maturity (ARM) index with a broader scope covering airline retailing using offers and orders.  We have created an ARM index website with videos, resources and documentation to help transition into the new certification model. 

The ARM index will be launched at the Digital, Data and Retailing Symposium in October 2021.

In this short video, we give a quick look at the ARM index and how IATA is moving beyond a set of industry programs around modernizing distribution and payments to embrace the broader vision of Airline Retailing and Value Creation.


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