To respond to the massive flight cancellations due to the current COVID-19 crisis, airlines are offering different options to support passengers including refunds, vouchers or exchange of the initial ticket. This repository summarizes all public information available from its airline members. More information on other customers voucher initiatives

For questions related to the definitions of the various fields in the repository, please refer to the Glossary of Terms (pdf).

Search Airlines with Voucher & Ticket Exchange Policies

68 Airline Policies

Airline Name Voucher Policy Ticket Exchange Policy
Aer Lingus Available
Aerogal Available
Air Dolomiti Available
Air France Available
Air Mauritius Available Available
Air Tahiti Nui Available
Air Transat Available
AirBaltic Available Available
American Airlines Available
APG Airlines Available
Austrian Airlines Available
Avianca Available
Azerbaijan Airlines Available Available
AZUL Available
British Airways Available
Brussels Airlines Available
Canadian North Available Available
Cathay Dragon Available Available
Cathay Pacific Available Available
Cayman Airways Available Available
Chalair Aviation Available
China Airlines Available
China Southern Airlines Available
Copa Airlines Available Available
Czech Airlines Available Available
Delta Air Lines Available Available
Eastern Airlines Available
Emirates Available Available
Etihad Airways Available
Eurowings Available