Airlines Voucher & Ticket Exchange Policies Repository

To respond to the massive flight cancellations due to the current COVID-19 crisis, airlines are offering different options to support passengers including refunds, vouchers or exchange of the initial ticket. This repository summarizes all public information available from its airline members. More information on other customers voucher initiatives

For questions related to the definitions of the various fields in the repository, please refer to the Glossary of Terms (pdf).