To respond to the massive flight cancellations due to the current COVID-19 crisis, airlines are offering different options to support passengers including refunds, vouchers or exchange of the initial ticket. This repository summarizes all public information available from its airline members. More information on other customers voucher initiatives

For questions related to the definitions of the various fields in the repository, please refer to the Glossary of Terms (pdf).

Search Airlines with Voucher & Ticket Exchange Policies

68 Airline Policies

Airline Name Voucher Policy Ticket Exchange Policy
Fastjet Available
Gulf Air Company G.S.C Available
Hawaiian Airlines Available
Iberia Available
Iberia Express Available
KLM Available
Koreanair Available
Lacsa Available
LATAM Airlines Available Available
LATAM Airlines Argentinas Available
LATAM Airlines Brasil Available
LATAM Airlines Colombia Available
LATAM Airlines Ecuador Available
LATAM Airlines Paraguay Available
LATAM Airlines Peru Available
LOT Polish Airlines Available Available
Montenegro Airlines Available Available
NouvelAir Available
Perimeter Aviation Bearskin Airlines Available Available
Porter Airlines Available
Qantas Airline Available
Royal Jordanian Airline Available Available
RwandAir Limited Available
SAS Available
Siberia Airlines Available Available
Singapore Airlines Available
Surinam Airways Available
Swiss Airlines Available
Swoop INC Available Available
Taca Available