New account setup

Please follow these instructions to create your account in LMS.

Our online registration process requires you to have a User Account to register for all training courses and exams.

Your User Account is a personal record of your training that you can keep with you throughout your career. It allows you to register for courses and exams, and keep track of your attendance and payments.

Yes. You will need a User Account to register for all future classes and exams, and must create it yourself. Creating a User Account is simple, and you will only have to do this once.

You will be asked to provide your contact information, birth date (day and month) and nationality. IATA will use this information for identification purposes only, and your personal information will not be shared or sold to third parties. Read our privacy policy.

Yes. You will be able to view records of your courses attended after the creation of your User Account. If would like to have a record of the training you received before this date, please contact us.

It takes about five minutes to create a User Account, and you can register for courses and exams immediately after creating your account.

IATA respects your privacy and is committed to protecting it. Your personal information will never be shared or sold to third parties. Please read our privacy policy for complete details.

You can make changes to most fields in your user account when logged in. To make changes to your First Name, Last Name, Birthdate or Nationality, please contact us.

If your company name and/or location do not appear in the selection list, please make a request to create a new company profile. If your company benefits from member pricing or discounts, please wait for the IATA Training team to validate your request before completing your registration.

We use your personal email address as our primary means of contact. Your company email address will be kept on file in order to verify your employment status and provide membership pricing when applicable.

In most cases you must have a valid email address to create a user account. If you do not have an email address, we recommend you create one using a free domain such as Hotmail, Gmail or Yahoo.

Yes. Please make sure to update the professional email address and company details in your user account once you move to a new company.

Please contact us if you would like to deactivate your account.

If you have forgotten your password, please visit For any other questions regarding your user account, contact us.