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Developing professionals for tomorrow's air transport industry
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Found 675 courses and diplomas
Virtual classroom
Quality Management (QMS) for Airlines (LIVE virtual classroom)
This course provides an introduction to QMS components and objectives that you can establish within your operations.
Diploma
Quality Management for Civil Aviation Authorities and Air Navigation Service Providers Diploma
Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.
Classroom
Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (classroom)
Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.
E-LEARNING
Quality Management Systems (QMS) Fundamentals (e-learning)
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS).
Partner-taught or self-study
Ramp Handling Essentials Bundle (Digital Edition)
The combination of topics offers a 360 degree knowledge of airside activities with a focus on Safety, Emergency response, Marshalling and Aircraft Turnaround operations.
Virtual classroom
Ramp Incident / Accident Investigation (LIVE virtual classroom)
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Classroom
Ramp Incident / Accident Investigation (classroom)
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Classroom
Re-imagining Passenger Experience Through Design Thinking (classroom)
An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers
Virtual classroom
Passenger Experience Service Design Fundamentals (LIVE virtual classroom)
Understand the design thinking process and show you how to apply "human-centered design" techniques in combination with analytical research of customers
Classroom
Recurrent Aviation Security Training (classroom)
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant.
- English
- Italiano
Virtual classroom
Recurrent Aviation Security Training (LIVE virtual classroom)
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant.
- English
- Italiano
Classroom
Regulatory and Operational Management of the CAA – Part 2 (classroom)
This is the second part of the of the Regulatory and Operational Management of the CAA course, which will allow you to develop a complete knowledge of the system and its key aspects.
Classroom
Regulatory and Operational Management of the CAA – Part 1 (classroom)
This comprehensive, practical course covers all the main areas of responsibility for CAAs
- English
- Español
Virtual classroom
Repricing Exchanges and Reissues (LIVE virtual classroom)
Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.
- English
- Español
