Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)


Communicate safely using ICAO standard phraseologies.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCVT-11

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will:

  • Refresh your knowledge of ICAO standard phraseology
  • Benefit from numerous examples of ICAO standard phraseology and the consequences of misunderstandings between Air Traffic Control and pilots

Course content

  • Status of phraseology implementation worldwide
  • Air Traffic Controller and Pilot specific procedure
  • Multiple case studies (audio and paper transcriptions)
  • Combined analysis of the Pilot vs Controller situational awareness

Download the Outline

Who should attend

This course is recommended for:

  • ANS providers
  • Civil Aviation Authorities
  • Airline managers and operational staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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