Did you know that in the past 4 years, 89 participants from 28 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. In this 4-day course you will also learn how to build a safety culture and ensure consistent on-time performance (OTP). Included in this course is RampVR™, the latest “plug-and-play” virtual reality training solution for ground operations. RampVR™ is designed for ground operations professionals and combines high-spec virtual reality hardware and software with IATA training. RampVR™ complements the theoretical knowledge with effective practical training in a very realistic environment, without disrupting active operations on the ramp. It allows you to generate a variety of scenarios or aircraft turnaround inspections featuring operational issues, damage or foreign object debris to enhance training. It also simulates day and night operations as well as adverse weather conditions and includes pause and review “operations” so details can be checked or explained.

Course Code: TAPG-40

Course format

• This classroom course provides 4 days (34 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of airport operations.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

What you will learn

On completion of this course you will be able to:

• Manage the off-loading/ loading procedures of aircraft
• Manage the full turnaround of aircraft, coordinating resources and processes
• Apply best practices to be safe, punctual and commercially successful in turnaround services
• Understand and apply the safety and punctuality aspects of loading operations
• Design and offer consistent services according to widely accepted IATA Airport Handling Manual (AHM) and IATA Ground Operations Manual (IGOM) standards
• Take a leading role in your ramp team

Course content

The key topics that are covered during this course include:

• Airside and ramp safety
• Aircraft handling operations
• Aircraft movement
• Turnaround plan
• Aircraft loading functions
• Load control functions
• High-efficiency factors

Activities

• RampVR™ training

Supporting materials

Every participant receives a complimentary copy of the latest IATA Ground Operations Manual (IGOM) in e-book format. It is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

The latest version of the IGOM (single user license) represents a value of $141 included in the price of this course!

Who should attend

This course is recommended for:

• Ground handling managers and supervisors
• Station supervisors
• Ramp and turnaround coordinators
• Loading supervisors and load controllers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.