Business Transformation for ANS Providers (Classroom, 5 days)


Modernize your Air Navigation Services business in a safe, economical, and harmonized manner.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCVG-62

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will have the skills to:

  • Drive the effective provision of Air Navigation Services
  • Lead business transformation

Course content

  • What is appropriate regulation? The relationship between global regulatory requirements, sovereignty, and State responsibilities under Article 28 of the Chicago Convention, and good governance in providing aircraft separation services
  • The seamless airspace concept and its characteristics and possibilities. How to transition from the local airspace concept for providing domestic services, to a regional and global airspace concept. Examine the vision of CANSO.
  • Optimizing ATM systems. Examine the work of CANSO regional strategic coordination committees whose objective is the regional harmonization of ATM
  • The advantages of developing technology based on common operational requirements regionally and globally
  • Getting the most out of the modern aircraft: using automation in the cockpit to improve ANS performance
  • Strategic leadership in business transformation
  • The 'people' component of ANS Provision: investing in and managing human capital
  • What is meant by a business-like approach to ANS Provision? How to be more customer- and performance-focused
  • Threats and opportunities in ANS Provision. Learn the value of competition, vertical integration, segmentation and specialization
  • Global Benchmarking of ANSP performance
  • The pathway from AIS to Aeronautical Information Management – the transition from the paper office to real-time, standards-based digital aeronautical information as defined in the ICAO Global Air Traffic Management Operational Concept (Doc 9854)
  • Performance-driven collaboration and co-operation between ANSPs. What are the possibilities for data sharing and collaborative decision making?
  • Trends in civil-military collaboration
  • How to manage safety (based on ICAO SMS), quality, security and risk using an Integrated Aviation Management System (IAMS)
  • Environment – mitigating the effect of aircraft operations on the environment – regional environmental ATM initiatives
  • Airspace user charges
  • Stakeholder management and communications
  • Several case studies from the aviation industry will be used to demonstrate key issues

Who should attend

This course is recommended for:

  • ANS providers
  • Civil Aviation Authorities

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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