Card Payment Policies and Fraud Prevention (Classroom, 3 days)


Understand payment card transactions from authorization to settlement. Learn about fraud prevention, remediation and why Payment Card Industry Security Standard (PCI DSS) is an important step in protecting cardholder data.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TALF-44

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Entry-level and Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

On completion of this course you will be able to:

  • Know the payment card industry and the developments that will impact your business
  • Improve your card acceptance procedures and efficiency
  • Identify the components of an efficient fraud prevention strategy
  • Reduce costs when accepting card payments
  • Understand PCI DSS and the importance of meeting these card security standards

Course content

  • The payment card industry
  • Airline ticket sales channels
  • IATA’s role in card payment policies
  • Card fraud prevention and remediation
  • PCI DSS, a standard for card data security
  • Reducing payment cost

Who should attend

This course is recommended for Managers in:

  • Distribution
  • Finance
  • Ticket Office
  • E-commerce

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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