Change Management (Classroom, 3 days)


About

Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TAPH-17

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants are required to complete a questionnaire prior to the course describing their change project or issue, its impact and status
  • Recommended level is Entry-level and Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Change Management (Classroom, 3 days)

Belgium, Brussels (IATA)
20 - 22 January, 2021
Register before 22 Oct, 2020 for a 20% discount
Please register by 30 Dec
All prices are before tax. Class no: 132413 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

3 additional classes are scheduled

Change Management (Classroom, 3 days)

Singapore, Singapore (IATA)
21 - 23 April, 2021
Register before 21 Jan, 2021 for a 20% discount
Please register by 31 Mar
All prices are before tax. Class no: 132932 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

Change Management (Classroom, 3 days)

Canada, Montreal (IATA, ACCET Accredited)
14 - 16 July, 2021
Register before 15 Apr, 2021 for a 20% discount
Please register by 23 Jun
All prices are before tax. Class no: 132516 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

Accett

The IATA Training Center in Montreal is ACCET Accredited


The Canadian authorities have announced that starting March 15, 2016, visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Find out here.

To apply simply click here (a CAD 7 fee applies) for your upcoming trip.

Please note that travelers or arrangers are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

These regional discounts will be applied in addition to any qualifying early bird promotion.

As per the detailed procedure on our tax page, non-canadian residents do not pay sales taxes if they advise us prior to their purchase.

Montreal Training Center information

Change Management (Classroom, 3 days)

Egypt, Cairo (IATA)
8 - 10 November, 2021
Register before 10 Aug, 2021 for a 20% discount
Please register by 18 Oct
All prices are before tax. Class no: 131923 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

What you will learn

On completion of this course you will be able to:

  • Develop a change strategy focusing on the people side of change
  • Work with a simulation to identify key issues, create and implement a change plan
  • Create buy-in and readiness for change
  • Develop a personalized change leadership development plan
  • Obtain coaching on your change leadership style and strategy

Course content

  • Characteristics of effective change teams
  • Personalized leadership assessment
  • Coaching and personalized development plans
  • Building a case for change
  • Leveraging resistance to change

Who should attend

This course is recommended for:

  • Directors
  • Managers
  • HR managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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