This course covers all the topics of the Human Factors subject of the Air Traffic Safety Electronics Personnel (ATSEP) Qualification training. As prescribed by the 2017/373 European regulation, it is designed to impart knowledge and skills in a highly experiential and practical course with group activities, games and exercises.
The study of human factors is about understanding human behavior and performance. When applied to aviation operations, human factors knowledge is used to optimize the fit between people and the systems in which they work, to improve safety and performance. The training course will include exercises and cases specifically adapted to ATSEPs in ATC providers.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course Code: TCVT-70
The IATA Training Center in Montreal is ACCET Accredited
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies).
Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.
These regional discounts will be applied in addition to any qualifying early bird promotion.
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.
Upon completing this course you will be able to:
The content is based on the EASA “Annex XIII to ED Decision 2017/001/R”, which constitutes the Acceptable Means of Compliance (AMC) to EU IR 2017/373 Part-PERS:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.