Threat and Error Management (TEM) in ATM (Classroom, 5 days)


Learn how to prevent incidents and accidents by using a documented and structured approach to safety management in Air Traffic Management. You will be taught how to apply the concepts of Team Resource Management (TRM) and specifically Threat and Error Management (TEM).

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCVT-85

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants are encouraged to read as much as possible before the course, from the Reference list which will be provided after registration.
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

On completion of this course you will be able to:

  • Relate accident causation models to ATM
  • Apply accident prevention and investigation methods
  • Review ICAO Safety Management Systems (SMS) in Air Traffic Management
  • Use TRM concepts in everyday operations
  • Apply the Threat and Error Management (TEM) framework to ATM
  • Analyze TEM countermeasures and know how to apply them
  • Be conversant in error avoidance

Course content

  • Aviation incident and accident prevention models
  • Incident and accident investigation requirements, techniques and working practices in accordance with ICAO Annex 13 standards
  • ICAO and ATM Safety
  • Safety risk management
  • Documenting safety requirements
  • Safety assurance
  • The evolution of Team Resource Management (TRM) from Crew Resource Management (CRM)
  • TRM concepts and safety management
  • Threat and Error Management (TEM)
  • ICAO Normal Operations Safety Survey (NOSS)
  • Team training and team climate
  • TEM countermeasures and execution
  • Error avoidance in Air Traffic Control

Download the Outline


  • Exercises
  • Case Studies

Who should attend

This course is recommended for:

  • Air Traffic Controllers
  • Operational staff and managers of providers of Air Traffic Management

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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