IOSA-SMS Requirements (Classroom, 3 days)


Capitalize on the safety and commercial benefits that a SMS can bring your organization.

Leading airlines from all regions have incorporated the IATA Operational Safety Audit (IOSA) standards into their airline operations, and IOSA is a major component of industry efforts to improve aviation safety. Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS).

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALS-22

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have prior knowledge of IOSA program and Safety Management System concepts
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Be proficient in IOSA-SMS provisions and audit methodology
  • Comply with IOSA-SMS provisions on documentation and implementation within airline operations
  • Develop the risk management process from hazard identification to mitigation actions
  • Achieve optimal safety performance and be prepared to comply with SMS regulatory requirements
  • Utilize corporate culture to facilitate SMS implementation

Course content

  • SMS framework
    • SMS concept, evolution and benefits
    • IOSA program documentation
  • IOSA – SMS requirements structure
    • Interlinked and repeated IOSA Standards and Recommended Practices (ISARPS)
    • Audit methodology
    • Organization and Management System (ORG) section
    • Fulfilling documentation requirements
    • Checking the implementation
  • Risk management process
    • Hazard identification
    • Risk assessment &risk mitigation
  • SMS implementation
    • Methodology and deliverables
    • Challenges to implementing IOSA-SMS provisions
    • Change management

Download the Outline


  • Exercises include IOSA-SMS requirement details and risk management techniques.

Who should attend

This course is recommended for airline staff:

  • Safety Managers and Officers
  • Airline Managers
  • Airline Quality Managers
  • Airline IOSA Coordinators

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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