Polish your skills and understand cultural awareness and communication as a service provider.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-35
On completion of this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.