Did you know that in the past 4 years, 39 participants from 5 countries have taken this course with IATA?
Polish your skills and understand cultural awareness and communication as a service provider.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-35
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
The IATA Training Center in Miami is ACCET Accredited
A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).
To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.
On completion of this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.