Addressing the key skills and knowledge required to be an effective manager, this course is designed to improve your effectiveness. You will have the opportunity to assess your strengths and development areas, as well as understand different behavioral characteristics and know-how to manage them. You will learn how to get optimal performance results by setting clear expectations and how to create and strengthen a team.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-84
Upon completion of this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.