About the course

3-day (24 hours) classroom course

Your toolkit to a lasting professional impact. There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’ This workshop introduces the key tools to help you gain professional confidence and will facilitate the development of the most important brand of all: yourself. Over the three days, you will explore the key goals of personal branding: your reputation, your growth and your personal brand.

Course code: TALH-02

Course format

• This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

What you will learn

Upon completing this course you will be able to:

• Confidently present to an audience of any size
• Assess the perception of yourself and how that correlates with what is portrayed to others
• Effectively communicate, build rapport and empathy with all levels
• Use techniques to express your opinion confidently and without confrontation

Course content

The key topics that are covered during this course include:

• Essential presentation skills
• Managing stressful communication
• How to become a person of key influence
• Gaining confidence
• Emotional intelligence

Activities

• Filming of all participants on the first and final day
• Breakout sessions
• Group activities

Who should attend

This course is recommended for:

• Middle management
• Senior leaders
• Future leaders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.