Developing an Effective Safety Culture (Classroom, 2 days)


Tools to make safety a priority in your organization. A functional safety culture brings open communication, continuous improvement and increased productivity, but requires continuous effort from all levels of the organization. This course presents a rigorous approach to aligning organizational culture with safety culture, allowing you to reinforce safety in your organization and implement a Safety Management System (SMS).

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALS-28

Course format

  • This classroom course provides 2 days (16 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have prior understanding of basic safety concepts
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

On completion of this course you will be able to:

  • Learn proven skills to lead and drive the SMS implementation in an organization
  • Put project management essentials into practice
  • Identify and address the challenges in implementing a SMS
  • Develop a foundation for risk management
  • Acquire a comprehensive SMS implementation tool box

Course content

  • Safety Culture Concepts, Rationale
    • Levels of culture
    • Benefits of implementing a safety culture
  • Safety Culture Assessment
    • Characteristics of a safety culture
    • How to conduct a safety culture assessment
  • Safety Culture Alignment within the Organization
    • Challenges of implementing a safety culture
    • Considerations for developing a safety culture

Download the Outline

Who should attend

This course is recommended for:

  • Airline, Airport and Ground Operations Service providers
  • Corporate and Operational Safety Managers, Analysts, Coordinators
  • Postholders (Safety, Ground Operations and others)
  • Airport Safety Officers
  • Civil Aviation Authority Representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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