Sales Accounting and Control (Classroom, 5 days)

Did you know that in the past 5 years, 64 participants from 12 countries have taken this course with IATA?

About the course

Achieve maximum accuracy in your passenger sales accounting activities.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALF-09

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Entry-level
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will have the skills to:

  • Maintain industry standards while carrying out sales accounting functions
  • Analyze sales transactions
  • Implement ticket control procedures
  • Apply refund procedures

Course content

  • Revenue accounting principles and the General Ledger
  • Exchange rate variations and their impact on revenue
  • Sales reports processing and its requirements in the Billing and Settlement Plan (BSP)
  • Remittance procedures and the Universal Air Travel Plan (UATP) billings
  • Refunds regulations and control procedures

Who should attend

This course is recommended for:

  • Revenue accounting managers, supervisors and officers
  • Finance managers
  • Sales accountants
  • Information system officers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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