Sustainable Passenger Restart Process (Classroom, 3 days)

Some of these topics are also explored in the following virtual classroom course:

About

Airports, airlines and other stakeholders involved in the passenger process need to ensure a safe, secure and sustainable restart during the COVID-19 crisis. This course is based on the “Take off” guidance, a framework of risk-based temporary measures for air transport operations issued by the ICAO Council’s Aviation Recovery Task Force (CART). You will learn how to self-assess the impact of bio safety measures on the passenger process and define the most appropriate way to deploy ICAO’s “Take off” guidelines in a specific location and operational reality.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TALG-97

Course format

  • This classroom course provides 2 days (16 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Entry-level and Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Sustainable Passenger Restart Process (Classroom, 3 days)

Switzerland, Geneva (IATA)
11 - 13 May, 2022
Register before 08 Feb, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 20 Apr
All prices are before tax. Class no: 148756 English
Dev. Nations
USD 840
Member
USD 1,080
Regular
USD 1,200

1 additional classes are scheduled

Sustainable Passenger Restart Process (Classroom, 3 days)

Singapore, Singapore (IATA)
21 - 23 September, 2022
Register before 21 Jun, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 31 Aug
All prices are before tax. Class no: 148915 English
Dev. Nations
USD 840
Member
USD 1,080
Regular
USD 1,200

What you will learn

Upon completing this course you will be able to:

  • Describe the CART implementation process
  • Identify how CART measures affect the passenger process
  • Assess gaps between local requirements and CART
  • Discuss the impact of the measures from an economic, process and capacity point of view
  • Plan stakeholder communication and collaboration
  • Identify actions to increase capacity

Course content

  • ICAO CART “Take off” guidelines
  • IATA COVID-19 guidance
  • IATA’s 14 steps of the passenger process
  • IATA’s COVID-19 Terminal capacity impact analysis
  • Level of Service
  • ICAO Annex 9 (Facilitation)
  • Airport Development Reference Manual (ADRM)

Who should attend

This course is recommended for:

  • National regulators (CAA, health authorities)
  • Airport/airlines managers and supervisors in operation services
  • Duty Managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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