Passenger Services Conference Resolutions Manual (PSCRM)
All the resolutions and recommended practices that have been universally agreed upon by airlines to process passengers and baggage in the international interline environment are contained in this manual.
See the 35th edition's table of contents (PDF) and key changes (PDF).
It includes procedures for reservations, passenger and baggage check-in and ticket issuance, specifications for baggage tag and ticketing and various multilateral interline agreements and other passenger traffic-related regulations.
The PSCRM comes with a value-added web download that features an electronic version of the manual to facilitate searching by use of key words.
- Original Equipment Manufacturers (OEMs)
- Global Distribution Systems (GDS)
- Computer Reservation Systems (CRS)
- System providers
- Government agencies & libraries
- Travel agents
- Education institutions
Passenger and Airport Data Interchange Standards (PADIS) inclusion
Effective June 2015 edition, the PADIS Message Standards Document and PADIS Airports and Reservations Implementation Guides are now included in the Passenger Services Conference Resolutions Manual (PSCRM).
PADIS Message Standards and PADIS Airports and Reservations Implementation Guides are the technical references of approved EDIFACT message standards. These guides outline the adopted and universally accepted components and messages from the Passenger and Airport Data Interchange (PADIS) board.
These are essential documents when implementing IATA EDIFACT passenger and airport standards, as all technical criteria relating to EDI business requirements are included.
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