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BIP reaches 2012 targets and presents program for the future

 

  

The 2012 targets of the Baggage Improvement Program (BIP) have been met within the two dimensions:

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The 2012 targets of the Baggage Improvement Program (BIP) have been met within the two dimensions:

  • One to one diagnoses where our experts analyzed of the baggage systems within specific airports
  • Self-Help based on the input that airport, airlines and ground handlers would provide provided by going through a tool kit that would bring similar benefits to the one to one diagnosis

During the World Passenger Symposium in Abu Dhabi, BIP took the opportunity to announce that targets for performing 80 one to one diagnoses and 120 Self-Help had been achieved. The team took the opportunity to present a platinum award to Delta for its very extensive coverage of the program worldwide.

Since IATA launched BIP in 2007, the global rate of baggage mishandling has halved from 19/1000 to 8.9/1000 and while this program cannot claim to be solely responsible for this improvement in the industry performance, it has proposed solutions that contributed to obtain these figures.

These results encouraged the IATA Board of Governors to set new objectives for a program, the Baggage Quality Program, focused on further reducing mishandling, improving efficiency in 99% of bags that are delivered correctly and enabling innovation for baggage products.

 

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