NDC - Changing Perspectives
After a year of intense and constant industry debate, 2014 started with positive developments on the NDC front. Firstly, IATA has reached an agreement with Open Allies (pdf), which constitutes a key milestone in the NDC program, as it sets the path for industry collaboration in the development and market adoption of the NDC standard.
In addition to the agreement with Open Allies, a growing number of industry professionals and observers are beginning to see the value of the NDC program and resulting standard for their respective business and for the industry in general. On 28 January, Airlines International in partnership with NIIT Technologies hosted a webinar on NDC and conducted a poll with the 450 participants. This poll showed that more than 80% of the respondents believe that NDC will drive increased value either through innovation, enhancing product offerings or increased customer satisfaction in airline product offering across their agency channels. View the recorded version of the NDC webinar.
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