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One way to handle Cargo!

Simplifying Cargo Handling

Cargo handling is performed at thousands of airports all over the world by hundreds of companies, big and small. This poses a high potential risk for deviations in quality and standards of handling. 

IATA actively drives the development of cargo handling operations standards, best-practice processes and procedures and promotes global consistency and harmonization.

The IATA Cargo Handling Manual (ICHM) contains the complete door to door cargo operational policy (beyond warehouse), process and procedures, aligned to the industry Master Operating Plan (MOP) and is complementary to the IATA Ground Operations Manual (IGOM) which contains the safety based working instructions for ramp Operations. 

A response to the Cargo Handlers’ and Airlines’ request

Since 2011, the industry showed their desire for stand-alone instructions on Cargo Handling. The IATA Ground Operations Manual (IGOM) was first thought to be the best place to address those cargo warehouse activities. However, due to IGOM’s current scope limited to safety based working instructions, a gap analysis of Airline Cargo Handling Manuals as compared to current IATA Standards (AHM & IGOM) revealed a large gap between the content (75% not covered).

The industry repeated their desire, in 2013 and 2014, to have a stand-alone manual, with all cargo handling information contained in a single location. After consultation with the IATA Cargo Committee and the IATA Cargo Services Conference, the IATA Cargo Handling Council (ICHC) developed a standardized IATA Cargo Handling Manual (ICHM), auditable under an enhanced ISAGO and IOSA audit in its CGM section.

The new ICHM was launched at the World Cargo Symposium in Abu Dhabi. Read the full ICHM press release to find out more.  


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