Collaborating to Ensure Consistency and Excellence in Training
As training professionals we play a large role in meeting the increasing demand for skilled people working in our industry required over the next twenty years. We’ve been talking about the global forecasts for quite a while and been discussing this issue at the international level with the International Civil Aviation Organization (ICAO), looking at the best approach to take.
And one thing is very clear - we cannot wait any longer to address this. Specifically, the main challenges that we need to tackle are the consistency and quality of training offered globally, along with its access in evolving learning environments.
Forging Alliances between Training Institutions
These Professional Designations ensure quality and consistency, not only in the delivery and content of the training, but also in the actual return on investment for the professionals who are receiving the training. We expect this recognition to grow over time due to our increased collaboration and partnership with other international organizations and new training providers throughout the aviation industry.
This ‘code-share’ type model of alliance between training institutions means that we can provide consistent, quality training programs that follow the global standards and regulations that are required. I’m pleased to say that this is something that is already happening! Alliances are already in place, ensuring that each professional is trained to the same standards in the same way, making it more readily available in different markets.
Leveraging Technology in Training
Collaboration isn’t the only tool we are using: technology is playing an increasingly significant part in the training arena.
Technology is enabling us to spearhead new initiatives such as virtual classrooms, to expand our offer of eLearning, and through collaboration with ICAO and other organizations, we are now able to provide materials in electronic format so they are more accessible to the end-user, both in terms of time and price.
Driving Quality Forward
Along with collaboration and evolving technology, quality is key. To that end, the quality of the training provider is as important as the quality of the course material. The IATA Training and Development Institute is now certified with ISO 9001:2015 for Leadership, Training Partner Management and Operations.
To meet the high level of compliance required, we have implemented a Quality Management System and adopted the Kirkpatrick Four-Level Training Evaluation Model, which is designed to analyze the effectiveness and impact of training. By being aligned in our goals and standards of excellence, we will continue to close the remaining gaps and adequately prepare the aviation professionals of tomorrow.
Victor de Barrena
Director, IATA Training and Development Institute