Travel Agent's Handbooks
2015 Editions now available for download!
The new editions of the Travel Agent’s Handbook (TAH), effective 1 June 2015, are now available for download. Each handbook contains the Passenger Agency Conference decisions governing industry practices or relevant industry regulatory developments as well as locally established criteria.
Local Financial Criteria
All Local Criteria can be found in section 3 of the Handbook.
Changes to Local Criteria or Resolutions
Changes to local criteria or resolutions agreed after publication of the Travel Agent's Handbooks will be posted on this page under 'Mail Votes'.
|Important Information for Travel Agents |
|New! IATA e-Services||English |
|Guidelines for Use of IATA Logo||English |
|BSP Manual for Agents 2011||English |
|General Concurrence Area 3||English |
|General Concurrence Canada/Bermuda||English |
|General Concurrence Latin America & Caribbean||English |
|List of Travel Agency Commissioners||English |
|General Concurrence Area 2||English |
|PCI Data Security Standards||English |
|Quick Reference Guide 2015||English |
|Security Providers Evaluation Criteria||English |
|Local Financial Criteria 2016 |
|Local Financial Criteria - 1 January 2016||English |