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IATA Training Center - Amsterdam, Netherlands

IATA’s Amsterdam training center is located in the Airport Business Park Lijnden on the ground floor of  the IATA office.

         IATA Amsterdam Training Center classroom IATA Amsterdam Office

Practical information

Getting here

The training center is a 10-minute drive from Schiphol Airport and a 20-minute drive from the Amsterdam city center. The center is also conveniently located close to major highways.

IATA Training & Development Institute
Frankfurtstraat 2
1175 RH Lijnden
The Netherlands
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As a course participant you can benefit from special rates with hotels near the Amsterdam training center. You will receive all reservation details once registered for a course.

Our recommended hotels have shuttle bus services to and from the airport and city center for guests (please check directly with the hotels as arrangements can change).

Onsite facilities

Printers, a WiFi Internet connection and quiet workspaces are free for you to use during your time at the training center.


Plan what to do during your stay on the Amsterdam tourism website 


For more information about training in Amsterdam, please contact our office in Geneva:

Tel: +41.22.770.2820
Fax: +41.22.770.2681

Amsterdam course schedule

March - 2015
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
31 Mar - 2 Apr

April - 2015
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
13 Apr - 17 Apr
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
20 Apr - 24 Apr
 Receive tools to run safer and more cost-effective maintenance and engineering operations. MRM - Maintenance Resources Management (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
28 Apr - 1 May

May - 2015
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
6 May - 8 May
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
11 May - 12 May
 Practical communication skills tomanage media response in an emergency and crisissituation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
18 May - 19 May
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
20 May - 22 May
 Improve your awareness of airline responsibilities and follow-up procedures in a SAFA audit to prevent recurrent findings. SAFA Essentials (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
26 May - 27 May
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
28 May - 29 May

June - 2015
This comprehensive course covers all operational topics required for category 3 staff. Unit Load Device (ULD) Regulation – Complete Level (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 Jun - 4 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
8 Jun - 12 Jun
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
15 Jun - 16 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
17 Jun - 19 Jun
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
22 Jun - 26 Jun
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Jun - 3 Jul

July - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
6 Jul - 10 Jul
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
13 Jul - 17 Jul
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
20 Jul - 24 Jul
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Netherlands, Amsterdam (IATA)
27 Jul - 31 Jul

August - 2015
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Aug - 7 Aug
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
10 Aug - 14 Aug
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
18 Aug - 21 Aug
Learn the latest customs security programs and trade facilitation measures to help you simplify your company’s cargo business processes. Customs Security and Facilitation (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
25 Aug - 27 Aug

September - 2015
 Strategies to control costs and improve your revenue performance as an airline or service provider:resource optimization, subcontracting, product segmentation and more. Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
1 Sep - 3 Sep
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
8 Sep - 10 Sep
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
21 Sep - 25 Sep
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
28 Sep - 2 Oct

October - 2015
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
12 Oct - 16 Oct
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Price Optimization and Revenue Management for Cargo (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
19 Oct - 22 Oct
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
19 Oct - 20 Oct
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
27 Oct - 30 Oct

November - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Netherlands, Amsterdam (IATA)
2 Nov - 6 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
10 Nov - 13 Nov
 Develop and manage an integrated Safety Management System (SMS) tailored for cargo. Safety Management Systems for Cargo (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
16 Nov - 20 Nov
 Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs. Cargo Accident Investigation and Prevention (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
23 Nov - 27 Nov
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
30 Nov - 4 Dec

December - 2015
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
8 Dec - 11 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
14 Dec - 18 Dec


Additional information

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