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IATA Training Center in Amsterdam, Netherlands

All training courses at our Amsterdam Training Center are tax exempt from June 1, 2017 onwards! Take advantage of the savings you can make by booking your seat today!  IATA’s Amsterdam training center is located in the Airport Business Park Lijnden on the ground floor of  the IATA office. 

See the Amsterdam course schedule

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Amsterdam course schedule



October - 2019
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
21 Oct - 25 Oct

November - 2019
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
11 Nov - 15 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
18 Nov - 22 Nov

December - 2019
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2019)
4 Dec - 6 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
9 Dec - 13 Dec
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2019)
17 Dec - 20 Dec

January - 2020
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Netherlands, Amsterdam (IATA-2019)
27 Jan - 31 Jan

February - 2020
Refresh your formal knowledge on theories and principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet. Aircraft Weight & Balance Refresher (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2019)
5 Feb - 7 Feb
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
10 Feb - 14 Feb
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2019)
17 Feb - 21 Feb
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA-2019)
24 Feb - 28 Feb

March - 2020
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
10 Mar - 13 Mar
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
16 Mar - 20 Mar
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
25 Mar - 27 Mar
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
30 Mar - 3 Apr

April - 2020
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
6 Apr - 8 Apr
Learn the best practices and standards for the carriage of live animals by air Live Animals Cargo Logistics Management (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
15 Apr - 17 Apr
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
20 Apr - 24 Apr
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
28 Apr - 1 May

May - 2020
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
6 May - 8 May
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
11 May - 13 May
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom)
Netherlands, Amsterdam (IATA-2021)
18 May - 20 May
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
26 May - 29 May

June - 2020
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
3 Jun - 5 Jun
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
8 Jun - 12 Jun
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
15 Jun - 19 Jun
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
22 Jun - 26 Jun

July - 2020
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
1 Jul - 3 Jul
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
Netherlands, Amsterdam (IATA-2021)
6 Jul - 7 Jul
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
8 Jul - 10 Jul
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
15 Jul - 17 Jul
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
20 Jul - 24 Jul

August - 2020
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
5 Aug - 7 Aug
Quality and risk management systems in the transport, handling, and manipulation of Pharma time and temperature-sensitive shipments CEIV Pharma Refresher course for Key Personnel (Classroom, 2 days)
Netherlands, Amsterdam (IATA-2021)
17 Aug - 18 Aug
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
19 Aug - 21 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
24 Aug - 28 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
31 Aug - 4 Sep

September - 2020
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
8 Sep - 11 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
14 Sep - 18 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
23 Sep - 25 Sep
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
28 Sep - 2 Oct

October - 2020
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
5 Oct - 9 Oct
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
12 Oct - 16 Oct
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization Perishable Cargo Logistics Management (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
21 Oct - 23 Oct
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
26 Oct - 30 Oct

November - 2020
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
3 Nov - 6 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
9 Nov - 13 Nov
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA-2021)
16 Nov - 20 Nov
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Netherlands, Amsterdam (IATA-2021)
23 Nov - 4 Dec

December - 2020
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA-2021)
8 Dec - 11 Dec
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA-2021)
15 Dec - 17 Dec

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