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IATA Training Center in Amsterdam, Netherlands

All training courses at our Amsterdam Training Center are tax exempt from June 1, 2017 onwards! Take advantage of the savings you can make by booking your seat today! ​IATA’s Amsterdam training center is located in the Airport Business Park Lijnden on the ground floor of  the IATA office. 

See the Amsterdam course schedule

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The training center is a 10-minute drive from Schiphol Airport and a 20-minute drive from the Amsterdam city center. The center is also conveniently located close to major highways.

Amsterdam Training Center 

IATA Netherlands 
Frankfurtstraat 2
1175 RH Lijnden
The Netherlands
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Amsterdam course schedule



October - 2018
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
22 Oct - 26 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Oct - 2 Nov

November - 2018
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
7 Nov - 9 Nov
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
13 Nov - 16 Nov
Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. Safety, Legal and Regulatory Aspects of Unmanned Aircraft Systems (UAS) (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
19 Nov - 23 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
26 Nov - 29 Nov

December - 2018
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Dec - 7 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
10 Dec - 14 Dec
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
17 Dec - 19 Dec

February - 2019
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
4 Feb - 8 Feb
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
13 Feb - 15 Feb
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
25 Feb - 1 Mar

March - 2019
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
5 Mar - 8 Mar
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
11 Mar - 15 Mar
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
18 Mar - 22 Mar
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
27 Mar - 29 Mar

April - 2019
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
1 Apr - 5 Apr
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
8 Apr - 12 Apr
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
15 Apr - 17 Apr
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
23 Apr - 25 Apr
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
30 Apr - 2 May

May - 2019
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
6 May - 10 May
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
14 May - 17 May
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
20 May - 24 May
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
27 May - 29 May

June - 2019
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Jun - 7 Jun
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
12 Jun - 14 Jun
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
17 Jun - 18 Jun
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
19 Jun - 21 Jun

July - 2019
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty Transforming Customer Data into Actionable Insight (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
1 Jul - 2 Jul
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
3 Jul - 5 Jul
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
8 Jul - 12 Jul
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
15 Jul - 19 Jul
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
22 Jul - 26 Jul
Identify solutions to keep your clients happy, their data safe and avoid sanctions Data Protection – Key Principles and International Framework (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
29 Jul - 30 Jul
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
31 Jul - 2 Aug

August - 2019
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
5 Aug - 9 Aug
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Netherlands, Amsterdam (IATA)
19 Aug - 23 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
27 Aug - 30 Aug

September - 2019
Quality and risk management systems in the the transport, handling and manipulation of Pharma time and temperature sensitive shipments CEIV Pharma Refresher course for Key Personnel (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
2 Sep - 3 Sep
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
4 Sep - 6 Sep
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
10 Sep - 13 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
16 Sep - 20 Sep
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
30 Sep - 4 Oct

October - 2019
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
9 Oct - 11 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
14 Oct - 18 Oct
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
21 Oct - 25 Oct

November - 2019
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
4 Nov - 8 Nov
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
11 Nov - 15 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
18 Nov - 22 Nov

December - 2019
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
4 Dec - 6 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
9 Dec - 13 Dec
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
17 Dec - 20 Dec

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