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IATA Training Center in Geneva, Switzerland

​The Geneva training center hosts 10 state-of-the-art classrooms looking over the Geneva airport and Jura mountains. Our premises are ideally located next to the airport (less than a three-minute walk) and within six minutes of the city center by train. The IATA Geneva team looks forward to making your stay as pleasant as possible. Feel free to contact us before or during your stay in Geneva! 

See the Geneva course schedule

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Printers, Wi-Fi internet connection and quiet workspaces are free for you to use during your time at the Geneva training center.


Geneva course schedule



October - 2019
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
Study key International Financial Reporting Standards (IFRS) 16, Leases, used for preparing financial statements in the airline industry, which is effective for annual periods beginning on or after 1 January 2019. IFRS 16, Accounting for Leases in the Aviation Industry (Classroom, 2 days)
Switzerland, Geneva (IATA)
21 Oct - 22 Oct
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Oct - 25 Oct
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Oct - 25 Oct
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Oct - 1 Nov
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom)
Switzerland, Geneva (IATA)
28 Oct - 1 Nov
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Oct - 1 Nov
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Oct - 1 Nov

November - 2019
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
4 Nov - 8 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Switzerland, Geneva (IATA)
4 Nov - 5 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Nov - 15 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Nov - 15 Nov
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
12 Nov - 14 Nov
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Switzerland, Geneva (IATA)
12 Nov - 15 Nov
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications with RampVR™. Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)
Switzerland, Geneva (IATA)
15 Nov - 15 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Nov - 22 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Nov - 22 Nov
Gain a competitive advantage with this advanced course on airline revenue management (RM) concepts, and validate your learning using our sophisticated airline management revenue simulator. Revenue Management for Practitioners with simulation (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Nov - 21 Nov
Emballer et expédier par voie aérienne des piles et batteries au lithium-ion et au lithium métal, conformément aux exigences réglementaires des Instructions techniques de l’OACI et du Règlement pour le transport des marchandises dangereuses (DGR) de l’IATA. Expédition de piles et de batteries au lithium par voie aérienne (salle de cours, 2 jours) - Classroom - Français
Switzerland, Geneva (IATA)
18 Nov - 19 Nov
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting Data Science and Decision Support for Airline Finance (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Nov - 22 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Nov - 22 Nov
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment. Cargo Proration (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Nov - 29 Nov
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Switzerland, Geneva (IATA)
25 Nov - 6 Dec
 Learn how to strategize marketing opportunities and competitive threats, and achieve goals by using performance management systems. Airport Business Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
25 Nov - 27 Nov
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
26 Nov - 29 Nov
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Nov - 29 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Nov - 29 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
28 Nov - 30 Nov

December - 2019
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
Designed for managers involved in the transportation of dangerous goods by air, this course will give you a high level overview of the management of dangerous goods (DG) for cargo and passengers. Dangerous Goods Management and Regulatory Updates (Classroom, 2 days)
Switzerland, Geneva (IATA)
2 Dec - 3 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Dec - 6 Dec
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging Implementing Baggage Tracking through RFID and XML Messaging (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share Cargo Business Intelligence (BI) and Competition Analysis (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Dec - 13 Dec
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Dec - 20 Dec
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec

January - 2020
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
8 Jan - 10 Jan
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jan - 24 Jan
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jan - 24 Jan
Learn new managerial perspectives including strategic pillars, business strategies and plans with accuracy, while working towards a common strategic goal. Cargo Business Strategy and Planning Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
21 Jan - 24 Jan
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Switzerland, Geneva (IATA)
30 Jan - 31 Jan

February - 2020
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Feb - 7 Feb
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Feb - 21 Feb
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
19 Feb - 21 Feb
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Feb - 28 Feb
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
25 Feb - 28 Feb

March - 2020
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
Switzerland, Geneva (IATA)
10 Mar - 11 Mar
 Take on board the key safety management principles, and those of accident prevention and related human factors. Safety Management Systems (SMS) for Civil Aviation - University of Geneva
Switzerland, Geneva (UoG-AV-IATA)
16 Mar - 18 Mar
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom)
Switzerland, Geneva (IATA)
17 Mar - 19 Mar
 Gain knowledge of aviation security from a management perspective and explore the issues facing Aviation Security Service management. Aviation Security Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
19 Mar - 21 Mar
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Mar - 27 Mar

April - 2020
 Ce cours de perfectionnement sensibilise aux exigences juridiques, aux restrictions opérationnelles, aux instructions d'emballage, aux régulations de marquage, d'étiquetage et de documentation des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA consacré aux DGR. Règlements de l’IATA relatifs aux matières dangereuses (DGR) - Cours de perfectionnement - Catégorie 6 (en salle de cours, 3 jours) - Classroom - Français
Switzerland, Geneva (IATA)
6 Apr - 8 Apr
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
6 Apr - 9 Apr
The course will provide you with a unique opportunity through gaming simulation to examine security dilemmas using the IATA computerized platform - SCENARIO Aviation Security Crisis Management Simulation (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Apr - 8 Apr
Become familiar with fatigue risk management systems (FRMS) applicable to Air Traffic Management (ATM) Fatigue Risk Management Systems (FRMS) for ANS Providers (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Apr - 8 Apr
Quality and risk management systems in the transport, handling, and manipulation of Pharma time and temperature-sensitive shipments CEIV Pharma Refresher course for Key Personnel (Classroom, 2 days)
Switzerland, Geneva (IATA)
7 Apr - 8 Apr
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
This is course will show you how to train personnel at all levels about the intricacies of shipping infectious substances by air. Infectious Substances Transport - Train the Trainer (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Apr - 1 May
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Apr - 1 May
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Apr - 1 May
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Apr - 1 May

May - 2020
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 May - 8 May
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 May - 8 May
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Switzerland, Geneva (IATA)
5 May - 7 May
Use project management methods and tools to implement strategic finance initiatives and maximize the benefits of effective business transformation while maintaining performance levels throughout the transition. Fundamentals of Project Management for Airline Finance (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 May - 13 May
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty Enhancing Customer Experience Through Data and Insights (Classroom, 2 days)
Switzerland, Geneva (IATA)
14 May - 15 May
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company. AVSEC Background Vetting and Insider Threat Mitigation (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 May - 20 May
An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers Re-imagining Passenger Experience Through Design Thinking (Classroom, 2 days)
Switzerland, Geneva (IATA)
18 May - 19 May

June - 2020
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging Implementing Baggage Tracking through RFID and XML Messaging (Classroom, 3 days)
Switzerland, Geneva (IATA)
3 Jun - 5 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
3 Jun - 5 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 Discuss cultural biases and develop and apply a culture model at various levels; understand how culture impacts management practice. Managing Across Cultures - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
15 Jun - 17 Jun
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Jun - 18 Jun
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Jun - 26 Jun
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting Data Science and Decision Support for Airline Finance (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Jun - 26 Jun
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Switzerland, Geneva (IATA)
30 Jun - 3 Jul

July - 2020
Explore various payment methods, trends and opportunities for airlines Airline Payment: from Cards to Blockchain (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Jul - 3 Jul
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (en salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
14 Jul - 17 Jul
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Jul - 29 Jul

August - 2020
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry. Cargo Sales and Key Account Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
4 Aug - 7 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Aug - 21 Aug
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (en salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
17 Aug - 21 Aug
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Aug - 21 Aug
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Aug - 28 Aug
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment. Cargo Proration (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Aug - 28 Aug
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
24 Aug - 28 Aug
Study key International Financial Reporting Standards (IFRS) 16, Leases, used for preparing financial statements in the airline industry, which is effective for annual periods beginning on or after 1 January 2019. IFRS 16, Accounting for Leases in the Aviation Industry (Classroom, 2 days)
Switzerland, Geneva (IATA)
31 Aug - 1 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep

September - 2020
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Sep - 25 Sep
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Sep - 25 Sep
Business processes, operational experiences and best practices to optimize the residual value from aircraft decommissioning Aircraft Decommissioning Workshop (Classroom, 2 days)
Switzerland, Geneva (IATA)
22 Sep - 23 Sep
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct

October - 2020
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Oct - 9 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 4 days)
Switzerland, Geneva (IATA)
6 Oct - 9 Oct
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 4 days)
Switzerland, Geneva (IATA)
6 Oct - 9 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom)
Switzerland, Geneva (IATA)
7 Oct - 9 Oct
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing and Advertising (Classroom, 4 days)
Switzerland, Geneva (IATA)
13 Oct - 16 Oct
Good planning and analytics are key in optimizing all the operational areas at an airport. Airport Operations Flow Planning and Optimization (Classroom, 3 days)
Switzerland, Geneva (IATA)
14 Oct - 16 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom)
Switzerland, Geneva (IATA)
14 Oct - 16 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Switzerland, Geneva (IATA)
19 Oct - 20 Oct
 Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system. Foundations of CNS/ATM (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom)
Switzerland, Geneva (IATA)
21 Oct - 23 Oct
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Oct - 23 Oct
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations A-CDM in Airport and Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Oct - 23 Oct
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
Apprenez l’essentiel des techniques administratives de management afin de que vos activités soient compatibles avec les réglementations Nationales et Internationales. Gestion de la surete dans l'Aviation Civile (classe, 5 jours)- Classroom - Français
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (en salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Oct - 30 Oct
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Oct - 30 Oct

November - 2020
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
3 Nov - 6 Nov
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Nov - 6 Nov
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom)
Switzerland, Geneva (IATA)
4 Nov - 6 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Nov - 6 Nov
Identify solutions to keep your clients happy, their data safe and avoid sanctions Data Protection – Key Principles and International Framework (Classroom, 2 days)
Switzerland, Geneva (IATA)
9 Nov - 10 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Nov - 13 Nov
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Nov - 13 Nov
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Nov - 13 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Nov - 20 Nov
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Switzerland, Geneva (IATA)
23 Nov - 4 Dec
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Nov - 4 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Nov - 4 Dec

December - 2020
Gain a competitive advantage with this advanced course on airline revenue management (RM) concepts, and validate your learning using our sophisticated airline management revenue simulator. Revenue Management for Practitioners with simulation (Classroom, 4 days)
Switzerland, Geneva (IATA)
1 Dec - 4 Dec
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Switzerland, Geneva (IATA)
1 Dec - 4 Dec
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Dec - 11 Dec
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Dec - 11 Dec
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom)
Switzerland, Geneva (IATA)
7 Dec - 9 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Dec - 11 Dec
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Dec - 11 Dec
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share Cargo Business Intelligence (BI) and Competition Analysis (Classroom, 3 days)
Switzerland, Geneva (IATA)
14 Dec - 16 Dec
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
14 Dec - 17 Dec
Learn the aviation-specific knowledge that you will need to become an accredited verifier for ICAO’s Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) CORSIA - Technical Aviation Knowledge for Verifiers (Classroom, 4 days)
Switzerland, Geneva (IATA)
14 Dec - 17 Dec

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