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IATA Training Center in Geneva, Switzerland

​The Geneva training center hosts 10 state-of-the-art classrooms looking over the Geneva airport and Jura mountains. Our premises are ideally located next to the airport (less than a three-minute walk) and within six minutes of the city center by train. The IATA Geneva team looks forward to making your stay as pleasant as possible. Feel free to contact us before or during your stay in Geneva! 

See the Geneva course schedule

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Printers, Wi-Fi internet connection and quiet workspaces are free for you to use during your time at the Geneva training center.


Geneva course schedule



July - 2019
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
23 Jul - 26 Jul
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Jul - 31 Jul

August - 2019
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Aug - 9 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Aug - 9 Aug
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Aug - 9 Aug
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (en salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
12 Aug - 16 Aug
 Analyze various airline strategies and business models, and learn how they are managed and operated in a competitive global environment. Airline Business Foundations - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
18 Aug - 20 Aug
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Aug - 23 Aug
Business processes, operational experiences and best practices to optimize the residual value from aircraft decommissioning Aircraft Decommissioning Workshop (Classroom, 2 days)
Switzerland, Geneva (IATA)
21 Aug - 22 Aug
 Benefit from IATA's unique vantage point in air transport economics. Examine key issues and concepts including how regulatory and state policies affect the aviation value chain and airline profitability. Air Transport Economics - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
22 Aug - 24 Aug
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Aug - 30 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Aug - 30 Aug
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Aug - 30 Aug
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Aug - 30 Aug
 Learn the key elements necessary to manage a successful air cargo company. Air Cargo Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
26 Aug - 28 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Aug - 30 Aug

September - 2019
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom)
Switzerland, Geneva (IATA)
9 Sep - 13 Sep
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Sep - 13 Sep
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Sep - 13 Sep
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Sep - 13 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Sep - 13 Sep
Become a qualified Sustainability professional in Corporate Social Responsibility (CSR) with this challenging two-day training offered by IATA in partnership with CSE. Certified Aviation Sustainability (CSR) Practitioner Program (Classroom, 2 days)
Switzerland, Geneva (IATA)
12 Sep - 13 Sep
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
Switzerland, Geneva (IATA)
16 Sep - 17 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Switzerland, Geneva (IATA)
17 Sep - 20 Sep
Good planning and analytics are key in optimizing all the operational areas at an airport. Airport Operations Flow Planning and Optimization (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Sep - 20 Sep
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Sep - 27 Sep
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Switzerland, Geneva (IATA)
23 Sep - 24 Sep
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Switzerland, Geneva (IATA)
24 Sep - 27 Sep
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Sep - 27 Sep
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Sep - 27 Sep
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
30 Sep - 4 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Sep - 4 Oct

October - 2019
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Oct - 11 Oct
Learn new managerial perspectives including strategic pillars, business strategies and plans with accuracy, while working towards a common strategic goal. Cargo Business Strategy and Planning Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
7 Oct - 10 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 4 days)
Switzerland, Geneva (IATA)
8 Oct - 11 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom)
Switzerland, Geneva (IATA)
14 Oct - 18 Oct
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Switzerland, Geneva (IATA)
14 Oct - 25 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Oct - 18 Oct
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Oct - 18 Oct
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Oct - 25 Oct
Study key International Financial Reporting Standards (IFRS) 16, Leases, used for preparing financial statements in the airline industry, which is effective for annual periods beginning on or after 1 January 2019. IFRS 16, Accounting for Leases in the Aviation Industry (Classroom, 2 days)
Switzerland, Geneva (IATA)
21 Oct - 22 Oct
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Oct - 25 Oct
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Oct - 25 Oct
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Oct - 1 Nov
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (en salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
28 Oct - 1 Nov
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. Air Cargo Law and Convention (Classroom, 2 days)
Switzerland, Geneva (IATA)
28 Oct - 29 Oct
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Oct - 1 Nov

November - 2019
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Nov - 8 Nov
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
4 Nov - 8 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Switzerland, Geneva (IATA)
4 Nov - 5 Nov
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Nov - 8 Nov
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom)
Switzerland, Geneva (IATA)
4 Nov - 8 Nov
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Nov - 8 Nov
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Nov - 8 Nov
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Switzerland, Geneva (IATA)
11 Nov - 14 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Nov - 15 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Nov - 15 Nov
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
12 Nov - 14 Nov
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Switzerland, Geneva (IATA)
12 Nov - 15 Nov
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications with RampVR™. Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)
Switzerland, Geneva (IATA)
15 Nov - 15 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Nov - 22 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Nov - 22 Nov
Gain a competitive advantage with this advanced course on airline revenue management (RM) concepts, and validate your learning using our sophisticated airline management revenue simulator. Revenue Management for Practitioners with simulation (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Nov - 21 Nov
Emballer et expédier par voie aérienne des piles et batteries au lithium-ion et au lithium métal, conformément aux exigences réglementaires des Instructions techniques de l’OACI et du Règlement pour le transport des marchandises dangereuses (DGR) de l’IATA. Expédition de piles et de batteries au lithium par voie aérienne (salle de cours, 2 jours) - Classroom - Français
Switzerland, Geneva (IATA)
18 Nov - 19 Nov
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting Data Science and Decision Support for Airline Finance (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Nov - 22 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Nov - 22 Nov
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment. Cargo Proration (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Nov - 29 Nov
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Switzerland, Geneva (IATA)
25 Nov - 6 Dec
 Learn how to strategize marketing opportunities and competitive threats, and achieve goals by using performance management systems. Airport Business Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
25 Nov - 27 Nov
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
26 Nov - 29 Nov
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Nov - 29 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Nov - 29 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
28 Nov - 30 Nov

December - 2019
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
Designed for managers involved in the transportation of dangerous goods by air, this course will give you a high level overview of the management of dangerous goods (DG) for cargo and passengers. Dangerous Goods Management and Regulatory Updates (Classroom, 2 days)
Switzerland, Geneva (IATA)
2 Dec - 3 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Dec - 6 Dec
Learn how to implement Resolution 753, a new requirement for IATA members to track baggage. Baggage Tracking – Implementation and Compliance (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Dec - 4 Dec
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Dec - 13 Dec
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Dec - 13 Dec
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share Cargo Business Intelligence (BI) and Competition Analysis (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Dec - 13 Dec
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec

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