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IATA Training Center in Miami, USA

​The Miami Training Center is conveniently located near the airport and a lively business district. Our center has a beautiful lake view and is a short fifteen-minute drive to the beach. Our warm and friendly team speaks both English and Spanish, and is happy to assist you throughout your stay.

See the Miami course schedule

ACCET
The IATA Training Center in Miami is ACCET Accredited

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Miami Training Center

The Training Center is easily accessible by taxi or airport shuttle bus. Hotels, restaurants, and shopping areas are conveniently nearby. 

IATA Regional Office for the Americas
703 Waterford Way (NW 62nd Avenue)
Suite #600
Miami, Florida 33126
USA
Find us on the map
 

USA Tel.: +1 (305) 779-9860

Miami course schedule



September - 2018
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
24 Sep - 28 Sep
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
24 Sep - 28 Sep

October - 2018
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
1 Oct - 2 Oct
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
15 Oct - 19 Oct
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
15 Oct - 19 Oct
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA, ACCET Accredited)
22 Oct - 26 Oct
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
22 Oct - 26 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
22 Oct - 26 Oct
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
23 Oct - 25 Oct
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Oct - 2 Nov
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Oct - 2 Nov
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Oct - 2 Nov

November - 2018
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
5 Nov - 8 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
5 Nov - 9 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
5 Nov - 9 Nov
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
13 Nov - 15 Nov
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
14 Nov - 16 Nov
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Nov - 30 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Nov - 30 Nov
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Nov - 30 Nov
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Nov - 30 Nov

December - 2018
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA, ACCET Accredited)
3 Dec - 7 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA, ACCET Accredited)
3 Dec - 14 Dec
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
3 Dec - 7 Dec
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
3 Dec - 7 Dec
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
10 Dec - 14 Dec
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
10 Dec - 14 Dec
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
10 Dec - 14 Dec
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 19 Dec
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 19 Dec
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 19 Dec

January - 2019
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
9 Jan - 11 Jan
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
14 Jan - 18 Jan
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
14 Jan - 18 Jan
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
23 Jan - 25 Jan
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
28 Jan - 29 Jan

February - 2019
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
5 Feb - 7 Feb
Identify solutions to keep your clients happy, their data safe and avoid sanctions Data Protection – Key Principles and International Framework (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
11 Feb - 12 Feb
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
13 Feb - 15 Feb
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
19 Feb - 22 Feb
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
20 Feb - 22 Feb
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
20 Feb - 22 Feb
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
25 Feb - 1 Mar
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
25 Feb - 1 Mar
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. Air Cargo Law and Convention (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
25 Feb - 26 Feb
 Cumpla las exigencias de la OACI y de la IATA de cursar cada 24 meses una formación continua que trate las últimas modificaciones y directivas de estas dos entidades. Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6 (presencial, 3 días)
United States, Miami (IATA, ACCET Accredited)
27 Feb - 1 Mar

March - 2019
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
4 Mar - 6 Mar
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
4 Mar - 8 Mar
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
4 Mar - 8 Mar
Learn the Quality Management Systems (QMS) essentials that will help to ensure your organization is committed to complying to regulations and satisfying the customer's requirements. Quality Management Systems (QMS) Awareness (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
7 Mar - 8 Mar
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
11 Mar - 15 Mar
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
11 Mar - 15 Mar
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
12 Mar - 15 Mar
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
18 Mar - 19 Mar
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
19 Mar - 22 Mar
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
20 Mar - 22 Mar
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Airport Total Quality Management and Customer Service (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
25 Mar - 29 Mar

April - 2019
 Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system. Foundations of CNS/ATM (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
1 Apr - 5 Apr
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
1 Apr - 5 Apr
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
1 Apr - 5 Apr
 Learn how to manage air traffic services complying with the objectives of the ICAO Global ATM System. CNS/ATM Planning Master Class (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
8 Apr - 12 Apr
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
8 Apr - 12 Apr
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
8 Apr - 9 Apr
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
10 Apr - 12 Apr
Gain the tools and techniques needed to ensure that your warehouse processes are safe, efficient and cost effective. Cargo Warehouse Operations (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
15 Apr - 18 Apr
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
15 Apr - 18 Apr
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
23 Apr - 26 Apr
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Apr - 3 May
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Apr - 3 May
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
30 Apr - 2 May

May - 2019
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
6 May - 10 May
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
6 May - 10 May
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
6 May - 8 May
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
13 May - 17 May
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
13 May - 17 May
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA, ACCET Accredited)
13 May - 17 May
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
21 May - 24 May
The course will provide you with a unique opportunity through gaming simulation to examine security dilemmas using the IATA computerized platform - SCENARIO Aviation Security Crisis Management Simulation (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
29 May - 31 May
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
29 May - 31 May
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
29 May - 31 May

June - 2019
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
3 Jun - 7 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
4 Jun - 7 Jun
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
5 Jun - 7 Jun
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
10 Jun - 14 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
10 Jun - 14 Jun
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
17 Jun - 21 Jun
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
24 Jun - 25 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
24 Jun - 28 Jun
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
26 Jun - 28 Jun
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
26 Jun - 28 Jun

July - 2019
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
1 Jul - 3 Jul
Plan your organization’s finances to maintain compliance and high standards to address new security regulations and effectively optimize your security and protection costs. Security Financial Planning and Optimization (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
1 Jul - 3 Jul
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
1 Jul - 3 Jul
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
8 Jul - 12 Jul
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
8 Jul - 12 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
8 Jul - 12 Jul
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Jul - 19 Jul
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
29 Jul - 2 Aug

August - 2019
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
5 Aug - 9 Aug
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
5 Aug - 9 Aug
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
5 Aug - 9 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
12 Aug - 16 Aug
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
13 Aug - 16 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
14 Aug - 16 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
19 Aug - 23 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
20 Aug - 23 Aug
Gain a competitive advantage with this advanced course on airline revenue management (RM) concepts, and validate your learning using our sophisticated airline management revenue simulator. Revenue Management for Practitioners with simulation (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
20 Aug - 23 Aug
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Aug - 30 Aug
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Aug - 30 Aug
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
26 Aug - 30 Aug

September - 2019
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
4 Sep - 6 Sep
Use project management methods and tools to implement strategic finance initiatives and maximize the benefits of effective business transformation while maintaining performance levels throughout the transition. Fundamentals of Project Management for Airline Finance (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
4 Sep - 6 Sep
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
9 Sep - 13 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
9 Sep - 13 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
16 Sep - 20 Sep
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
16 Sep - 20 Sep
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom)
United States, Miami (IATA, ACCET Accredited)
16 Sep - 20 Sep
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
23 Sep - 24 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
23 Sep - 27 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
25 Sep - 27 Sep
Explore various payment methods, trends and opportunities for airlines Airline Payment: from Cards to Blockchain (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
25 Sep - 27 Sep

October - 2019
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
1 Oct - 4 Oct
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
1 Oct - 4 Oct
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
2 Oct - 4 Oct
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
7 Oct - 11 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
7 Oct - 11 Oct
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
8 Oct - 11 Oct
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
16 Oct - 18 Oct
Este curso le ayudará a aprender cómo asignar y coordinar Slots mediante la aplicación de las Directrices Mundiales de Slots (WSG), el estándar global aceptado para políticas, principios y procesos de gestión de Slots. Slots Aeroportuarios y Coordinación de Frecuencias (presencial, 3 días)
United States, Miami (IATA, ACCET Accredited)
16 Oct - 18 Oct
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
21 Oct - 25 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
21 Oct - 25 Oct
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
21 Oct - 25 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
28 Oct - 1 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
28 Oct - 1 Nov
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
28 Oct - 1 Nov

November - 2019
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
4 Nov - 8 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
4 Nov - 8 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
4 Nov - 8 Nov
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty Transforming Customer Data into Actionable Insight (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
12 Nov - 13 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
12 Nov - 15 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
13 Nov - 15 Nov
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
United States, Miami (IATA, ACCET Accredited)
14 Nov - 15 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
18 Nov - 22 Nov
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
18 Nov - 22 Nov
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA, ACCET Accredited)
18 Nov - 22 Nov

December - 2019
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA, ACCET Accredited)
2 Dec - 13 Dec
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
2 Dec - 6 Dec
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
2 Dec - 6 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
United States, Miami (IATA, ACCET Accredited)
9 Dec - 13 Dec
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA, ACCET Accredited)
9 Dec - 13 Dec
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 19 Dec
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 19 Dec
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing and Advertising (Classroom, 4 days)
United States, Miami (IATA, ACCET Accredited)
17 Dec - 20 Dec

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