Home

Search

Main IATA navigation

IATA Training Center in Singapore

​The Singapore Training Center was established in 1990 to respond to the aviation training needs in the Asia-Pacific region. Our center caters to students from Asia and the surrounding regions. Will you be part of the select executives, managers and staff to study in Singapore?

See the Singapore course schedule

FIND US CONTACT US OUR FACILITIES HOTELS & LEISURE

Singapore Training Center


Our training center at Mapletree Business City is located at the fringe of Singapore’s Central Business District (CBD). It is just a 10-minute drive from the city and 25-minute drive from Changi Airport.       
  
IATA Singapore
80, Pasir Panjang Road
#20-81 Mapletree Business City
Singapore 117372

Find us on the map
Tel: +65 6499 2367

Singapore course schedule



September - 2018
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Sep - 28 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Sep - 28 Sep
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep

October - 2018
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore (IATA)
10 Oct - 12 Oct
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA). Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
16 Oct - 19 Oct
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Oct - 19 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Oct - 26 Oct
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
29 Oct - 1 Nov
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Oct - 31 Oct

November - 2018
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
Become familiar with fatigue risk management systems (FRMS) applicable to Air Traffic Management (ATM) Fatigue Risk Management Systems (FRMS) for ANS Providers (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
Study key International Financial Reporting Standards (IFRS) 16, Leases, used for preparing financial statements in the airline industry, which is effective for annual periods beginning on or after 1 January 2019. IFRS 16, Accounting for Leases in the Aviation Industry (Classroom, 2 days)
Singapore, Singapore (IATA)
7 Nov - 8 Nov
Designed for managers involved in the transportation of dangerous goods by air, this course will give you a high level overview of the management of dangerous goods (DG) for cargo and passengers. Dangerous Goods Management and Regulatory Updates (Classroom, 2 days)
Singapore, Singapore (IATA)
8 Nov - 9 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
12 Nov - 14 Nov
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Nov - 16 Nov
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Nov - 16 Nov
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Nov - 16 Nov
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
14 Nov - 16 Nov
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore, Singapore (IATA)
19 Nov - 23 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Singapore, Singapore (IATA)
19 Nov - 20 Nov
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
Singapore, Singapore (IATA)
21 Nov - 23 Nov
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore, Singapore (IATA)
26 Nov - 29 Nov
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Singapore, Singapore (IATA)
26 Nov - 7 Dec
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC. Low Cost Carrier (LCC) Business Models (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Nov - 28 Nov

December - 2018
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
Demonstrate sound skills in applying aviation law in the context of route development and opening of new destinations Aviation Law for Route Network Development (Classroom, 4 days)
Singapore, Singapore (IATA)
3 Dec - 6 Dec
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore, Singapore (IATA)
3 Dec - 5 Dec
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Singapore, Singapore (IATA)
5 Dec - 7 Dec
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty Transforming Customer Data into Actionable Insight (Classroom, 2 days)
Singapore, Singapore (IATA)
10 Dec - 11 Dec
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Singapore, Singapore (IATA)
11 Dec - 14 Dec
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
17 Dec - 20 Dec
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Singapore, Singapore (IATA)
17 Dec - 20 Dec
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
17 Dec - 21 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec
The course will provide you with a unique opportunity through gaming simulation to examine security dilemmas using the IATA computerized platform - SCENARIO Aviation Security Crisis Management Simulation (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Singapore, Singapore (IATA)
18 Dec - 21 Dec

January - 2019
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
7 Jan - 11 Jan
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore, Singapore (IATA)
7 Jan - 11 Jan
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Airport Total Quality Management and Customer Service (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Jan - 18 Jan
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Singapore, Singapore (IATA)
15 Jan - 18 Jan
Identify solutions to keep your clients happy, their data safe and avoid sanctions Data Protection – Key Principles and International Framework (Classroom, 2 days)
Singapore, Singapore (IATA)
16 Jan - 17 Jan
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Jan - 25 Jan
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Jan - 25 Jan
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Jan - 25 Jan
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan

February - 2019
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Feb - 15 Feb
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Feb - 15 Feb
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
13 Feb - 15 Feb
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
13 Feb - 15 Feb
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Feb - 22 Feb
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Feb - 22 Feb
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Singapore, Singapore (IATA)
18 Feb - 19 Feb
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
20 Feb - 22 Feb
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Feb - 1 Mar
Learn the Quality Management Systems (QMS) essentials that will help to ensure your organization is committed to complying to regulations and satisfying the customer's requirements. Quality Management Systems (QMS) Awareness (Classroom, 2 days)
Singapore, Singapore (IATA)
28 Feb - 1 Mar

March - 2019
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Mar - 8 Mar
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Mar - 8 Mar
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore, Singapore (IATA)
4 Mar - 5 Mar
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Mar - 8 Mar
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Singapore, Singapore (IATA)
5 Mar - 8 Mar
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Mar - 8 Mar
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Mar - 15 Mar
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Mar - 15 Mar
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom)
Singapore, Singapore (IATA)
11 Mar - 15 Mar
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Exchange Programs (API/PNR) (Classroom, 3 days)
Singapore, Singapore (IATA)
13 Mar - 15 Mar
This course will give you the total skill-set to be a compelling communicator. Public Speaking and Personal Impact (Classroom, 3 days)
Singapore, Singapore (IATA)
13 Mar - 15 Mar
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Mar - 22 Mar
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Mar - 22 Mar
Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. Safety, Legal and Regulatory Aspects of Unmanned Aircraft Systems (UAS) (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Mar - 22 Mar
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Mar - 22 Mar
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Mar - 22 Mar
An introduction to the design thinking process, and how to apply Re-imagining Passenger Experience Through Design Thinking (Classroom, 2 days)
Singapore, Singapore (IATA)
25 Mar - 26 Mar
Business processes, operational experiences and best practices to optimize the residual value from aircraft decommissioning Aircraft Decommissioning Workshop (Classroom, 2 days)
Singapore, Singapore (IATA)
25 Mar - 26 Mar
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Mar - 29 Mar
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Mar - 27 Mar
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
27 Mar - 29 Mar
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Singapore, Singapore (IATA)
27 Mar - 29 Mar
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore (IATA)
27 Mar - 29 Mar

April - 2019
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty Transforming Customer Data into Actionable Insight (Classroom, 2 days)
Singapore, Singapore (IATA)
1 Apr - 2 Apr
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Apr - 5 Apr
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Apr - 5 Apr
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Apr - 5 Apr
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
3 Apr - 5 Apr
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
3 Apr - 5 Apr
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Apr - 12 Apr
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Apr - 12 Apr
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
8 Apr - 11 Apr
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Apr - 12 Apr
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Apr - 12 Apr
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications with RampVR™. Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)
Singapore, Singapore (IATA)
12 Apr - 12 Apr
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Apr - 17 Apr
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Apr - 17 Apr
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore, Singapore (IATA)
15 Apr - 18 Apr
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Apr - 17 Apr
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations A-CDM in Airport and Ground Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Apr - 17 Apr
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Apr - 26 Apr
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Apr - 26 Apr
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Implementation (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Apr - 26 Apr
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Apr - 26 Apr
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Apr - 26 Apr

May - 2019
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
6 May - 10 May
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore (IATA)
6 May - 10 May
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
7 May - 10 May
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore (IATA)
7 May - 10 May
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Singapore, Singapore (IATA)
13 May - 17 May
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
13 May - 17 May
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry. Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships (Classroom, 5 days)
Singapore, Singapore (IATA)
13 May - 17 May
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
13 May - 17 May
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Singapore, Singapore (IATA)
14 May - 16 May
Demonstrate sound skills in applying aviation law in the context of route development and opening of new destinations Aviation Law for Route Network Development (Classroom, 4 days)
Singapore, Singapore (IATA)
21 May - 24 May
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Singapore, Singapore (IATA)
22 May - 24 May
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Singapore, Singapore (IATA)
22 May - 24 May
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Singapore, Singapore (IATA)
22 May - 24 May
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Singapore, Singapore (IATA)
27 May - 31 May
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Singapore, Singapore (IATA)
29 May - 31 May
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore, Singapore (IATA)
29 May - 31 May
Explore various payment methods, trends and opportunities for airlines Airline Payment: from Cards to Blockchain (Classroom, 3 days)
Singapore, Singapore (IATA)
29 May - 31 May

June - 2019
 Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Singapore, Singapore (IATA)
3 Jun - 4 Jun
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
Singapore, Singapore (IATA)
3 Jun - 4 Jun
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Singapore, Singapore (IATA)
3 Jun - 4 Jun
With emerging regulations on trafficking, it is key for you, as aviation staff to understand how you can contribute to fighting this evil crime. Human Trafficking Awareness Workshop (Classroom, 2 days)
Singapore, Singapore (IATA)
3 Jun - 4 Jun
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Jun - 14 Jun
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Jun - 14 Jun
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Singapore, Singapore (IATA)
11 Jun - 14 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
12 Jun - 14 Jun
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom)
Singapore, Singapore (IATA)
12 Jun - 14 Jun
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Singapore, Singapore (IATA)
17 Jun - 21 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
17 Jun - 21 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore, Singapore (IATA)
17 Jun - 21 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Singapore, Singapore (IATA)
17 Jun - 21 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
17 Jun - 21 Jun
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS* (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jun - 28 Jun
 Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators. Performance-Based Navigation (PBN) II (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jun - 28 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jun - 28 Jun
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jun - 28 Jun
Refresh your formal knowledge on theories and principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet. Aircraft Weight & Balance Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Jun - 28 Jun

July - 2019
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning for CAAs and Air Navigation Service Providers
Singapore, Singapore (IATA)
1 Jul - 5 Jul
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
1 Jul - 5 Jul
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Jul - 5 Jul
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Jul - 5 Jul
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Jul - 5 Jul
 Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system. Foundations of CNS/ATM (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Jul - 12 Jul
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Jul - 12 Jul
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Jul - 12 Jul
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
8 Jul - 12 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Jul - 12 Jul
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jul - 19 Jul
 Learn how to manage air traffic services complying with the objectives of the ICAO Global ATM System. CNS/ATM Planning Master Class (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jul - 19 Jul
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jul - 19 Jul
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom)
Singapore, Singapore (IATA)
15 Jul - 19 Jul
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Jul - 19 Jul
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR. Aviation System Block Upgrades (ASBUs) Implementation (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Jul - 26 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Jul - 26 Jul
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Jul - 26 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
23 Jul - 26 Jul
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Jul - 26 Jul
 Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without compromising your safety performance. Cost Reduction Strategies for Air Navigation Service Providers (ANSPs) (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Jul - 2 Aug
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Jul - 2 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Jul - 2 Aug
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Jul - 2 Aug
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom)
Singapore, Singapore (IATA)
29 Jul - 2 Aug

August - 2019
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
Learn the fundamentals of airline distribution and e-commerce and how this plays a role in distribution management for an airline. Introduction to Airline Distribution and e-Commerce (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
Gain the tools and techniques needed to ensure that your warehouse processes are safe, efficient and cost effective. Cargo Warehouse Operations (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Aug - 16 Aug
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore, Singapore (IATA)
14 Aug - 16 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
14 Aug - 16 Aug
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
Singapore, Singapore (IATA)
14 Aug - 16 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Aug - 23 Aug
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Aug - 23 Aug
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore, Singapore (IATA)
19 Aug - 20 Aug
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
19 Aug - 22 Aug
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
21 Aug - 23 Aug
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications with RampVR™. Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)
Singapore, Singapore (IATA)
23 Aug - 23 Aug
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Aug - 30 Aug
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Aug - 30 Aug
Identify solutions to keep your clients happy, their data safe and avoid sanctions Data Protection – Key Principles and International Framework (Classroom, 2 days)
Singapore, Singapore (IATA)
26 Aug - 27 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Aug - 30 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
28 Aug - 30 Aug

September - 2019
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Sep - 6 Sep
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Sep - 6 Sep
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Sep - 6 Sep
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Singapore, Singapore (IATA)
2 Sep - 6 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Singapore, Singapore (IATA)
3 Sep - 6 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
9 Sep - 11 Sep
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Singapore, Singapore (IATA)
9 Sep - 11 Sep
The course will provide you with a unique opportunity through gaming simulation to examine security dilemmas using the IATA computerized platform - SCENARIO Aviation Security Crisis Management Simulation (Classroom, 3 days)
Singapore, Singapore (IATA)
9 Sep - 11 Sep
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC. Low Cost Carrier (LCC) Business Models (Classroom, 3 days)
Singapore, Singapore (IATA)
9 Sep - 11 Sep
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Singapore, Singapore (IATA)
9 Sep - 11 Sep
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations Passenger Processing Design and Implementation (Classroom, 2 days)
Singapore, Singapore (IATA)
17 Sep - 18 Sep
Quality and risk management systems in the the transport, handling and manipulation of Pharma time and temperature sensitive shipments CEIV Pharma Refresher course for Key Personnel (Classroom, 2 days)
Singapore, Singapore (IATA)
17 Sep - 18 Sep
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Sep - 19 Sep
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Sep - 19 Sep
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Sep - 19 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Sep - 27 Sep
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Singapore, Singapore (IATA)
24 Sep - 27 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Sep - 27 Sep
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Sep - 27 Sep
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Sep - 27 Sep
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Sep - 4 Oct
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Sep - 4 Oct
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Sep - 4 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Sep - 4 Oct