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IATA Training Center - Singapore

​The Singapore Training Center was established in 1990 to respond to the aviation training needs in the Asia-Pacific region. Our center caters to students from Asia and the surrounding regions.

Will you be part of the select executives, managers and staff to study in Singapore?

Contact us today to learn more about upcoming courses.

Our Training Center has moved!

All courses are held at our new location: 80, Pasir Panjang Road, #20-81 Mapletree Business City.

Practical Information

Getting here

Our training center at Mapletree Business City is located at the fringe of Singapore’s Central Business District (CBD). It is just a 10-minute drive from the city and 25-minute drive from Changi Airport.

IATA Training Center - Singapore
80, Pasir Panjang Road
#20-81 Mapletree Business City
Singapore 117372
See map

Tel: +65 6499 2367

Accommodation

As a course participant you can benefit from special rates with hotels near the Singapore Training Center. You will receive all reservation details once registered for a course.

Onsite facilities

Mapletree Business City

Singapore Training Center

Printers, public phones and a wireless internet connection are free for you to use during your time at the Singapore training center. 

Coffee and TeaComputer AccessPhone Printer Quiet work space Drinking water Complimentary Wi-Fi

Leisure

Singapore is much more than the sum of its numerous attractions, festivals and events- visit the Singapore Tourism website to find out more. 
To make your trip to Singapore as enjoyable as possible, here is some general information to take note of before you leave.

Contact

Please contact us for more information about Singapore or our courses:

IATA Training Center - Singapore
80, Pasir Panjang Road
#20-81 Mapletree Business City
Singapore 117372
        Tel: +65 6499 2367
        Contact us

Singapore course schedule



December - 2017
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec

January - 2018
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Singapore, Singapore (IATA)
10 Jan - 12 Jan
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
10 Jan - 12 Jan
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
15 Jan - 18 Jan
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jan - 19 Jan
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jan - 19 Jan
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Jan - 19 Jan
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Jan - 26 Jan
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Singapore, Singapore (IATA)
23 Jan - 26 Jan
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Jan - 26 Jan
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Jan - 26 Jan
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company. AVSEC Background Vetting and Insider Threat Mitigation (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Jan - 31 Jan

February - 2018
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Feb - 2 Mar
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Feb - 2 Mar
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Feb - 2 Mar
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Feb - 2 Mar
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore, Singapore (IATA)
26 Feb - 27 Feb
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Feb - 2 Mar
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Singapore, Singapore (IATA)
28 Feb - 2 Mar

March - 2018
Learn the Quality Management Systems (QMS) essentials that will help to ensure your organization is committed to complying to regulations and satisfying the customer's requirements. Quality Management Systems (QMS) Awareness (Classroom, 2 days)
Singapore, Singapore (IATA)
1 Mar - 2 Mar
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Singapore, Singapore (IATA)
5 Mar - 9 Mar
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Singapore, Singapore (IATA)
5 Mar - 9 Mar
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
5 Mar - 9 Mar
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
5 Mar - 9 Mar
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
Singapore, Singapore (IATA)
5 Mar - 6 Mar
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Mar - 9 Mar
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Mar - 16 Mar
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Mar - 16 Mar
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Mar - 16 Mar
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
12 Mar - 16 Mar
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. Revenue Management and Pricing with simulation (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Mar - 16 Mar
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Singapore, Singapore (IATA)
14 Mar - 16 Mar
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Mar - 23 Mar
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Mar - 23 Mar
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Mar - 23 Mar
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Mar - 23 Mar
 Unlock the potential of your frequent flyer prom with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers. Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
21 Mar - 23 Mar
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar
This course will give you the total skill-set to be a compelling communicator. Public Speaking and Personal Impact (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Mar - 28 Mar

April - 2018
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Apr - 6 Apr
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore, Singapore (IATA)
3 Apr - 6 Apr
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Singapore, Singapore (IATA)
3 Apr - 6 Apr
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
4 Apr - 6 Apr
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
4 Apr - 6 Apr
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Apr - 13 Apr
 Develop and manage an integrated Safety Management System (SMS) tailored for cargo. Safety Management Systems (SMS) for Cargo Airline (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Apr - 13 Apr
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Apr - 13 Apr
 Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without compromising your safety performance. Cost Reduction Strategies for Air Navigation Service Providers (ANSPs) (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Apr - 13 Apr
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Singapore, Singapore (IATA)
10 Apr - 13 Apr
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Apr - 20 Apr
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Apr - 20 Apr
Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. Safety, Legal and Regulatory Aspects of Unmanned Aircraft Systems (UAS) (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Apr - 20 Apr
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Apr - 20 Apr
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
17 Apr - 20 Apr
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore, Singapore (IATA)
23 Apr - 27 Apr
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Apr - 27 Apr
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Apr - 27 Apr
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Apr - 27 Apr

May - 2018
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Singapore, Singapore (IATA)
2 May - 4 May
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
2 May - 4 May
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore (IATA)
2 May - 4 May
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore, Singapore (IATA)
2 May - 4 May
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Singapore, Singapore (IATA)
2 May - 4 May
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
7 May - 11 May
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Singapore, Singapore (IATA)
7 May - 11 May
 Share information and facilitate decision making, plan operations and improve air traffic management. Collaborative Decision Making (CDM) and Air Traffic Flow Management (ATFM) (Classroom, 4 days)
Singapore, Singapore (IATA)
7 May - 11 May
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Singapore, Singapore (IATA)
7 May - 11 May
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Singapore, Singapore (IATA)
14 May - 18 May
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
14 May - 18 May
Learn the fundamentals of airline distribution and e-commerce and how this plays a role in distribution management for an airline. Introduction to Airline Distribution and e-Commerce (Classroom, 3 days)
Singapore, Singapore (IATA)
16 May - 18 May
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Singapore, Singapore (IATA)
16 May - 18 May
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Singapore, Singapore (IATA)
21 May - 25 May
 Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Singapore, Singapore (IATA)
21 May - 22 May
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Implementation (Classroom, 5 days)
Singapore, Singapore (IATA)
21 May - 25 May
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore, Singapore (IATA)
21 May - 25 May
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Singapore, Singapore (IATA)
23 May - 25 May
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
30 May - 1 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore, Singapore (IATA)
30 May - 1 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
30 May - 1 Jun
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Singapore, Singapore (IATA)
30 May - 1 Jun

June - 2018
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Jun - 8 Jun
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Jun - 8 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Jun - 8 Jun
 Explore planning tools and procedures to help your airport respond to adverse conditions. Learn how to establish a proactive culture across your operations and organization. Airport Extreme Weather Operations and Planning (Classroom, 4 days)
Singapore, Singapore (IATA)
11 Jun - 14 Jun
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Jun - 13 Jun
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Jun - 13 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Jun - 22 Jun
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Jun - 22 Jun
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Jun - 22 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
18 Jun - 22 Jun
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Singapore, Singapore (IATA)
25 Jun - 26 Jun
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS* (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Jun - 29 Jun
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Jun - 29 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Jun - 29 Jun
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Singapore, Singapore (IATA)
26 Jun - 29 Jun
In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. A-CDM in Airport and Ground Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
27 Jun - 29 Jun

July - 2018
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Jul - 6 Jul
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning for CAAs and Air Navigation Service Providers
Singapore, Singapore (IATA)
2 Jul - 6 Jul
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Jul - 6 Jul
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Jul - 6 Jul
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Jul - 13 Jul
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Jul - 13 Jul
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
16 Jul - 19 Jul
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Jul - 20 Jul
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Jul - 20 Jul
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
16 Jul - 20 Jul
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Jul - 20 Jul
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Jul - 27 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Jul - 27 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
24 Jul - 27 Jul
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom)
Singapore, Singapore (IATA)
30 Jul - 3 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Jul - 3 Aug
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Jul - 3 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Jul - 3 Aug

August - 2018
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
1 Aug - 3 Aug
 Unlock the potential of your frequent flyer prom with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers. Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Singapore, Singapore (IATA)
6 Aug - 8 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Aug - 17 Aug
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Aug - 17 Aug
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Aug - 17 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Aug - 17 Aug
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Aug - 17 Aug
Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information. System Wide Information Management (SWIM) (Classroom, 2 days)
Singapore, Singapore (IATA)
20 Aug - 21 Aug
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore, Singapore (IATA)
20 Aug - 21 Aug
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template SGHA Version 2018 & SLA Refresher (Classroom, 2 days)
Singapore, Singapore (IATA)
20 Aug - 21 Aug
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Singapore, Singapore (IATA)
27 Aug - 31 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
27 Aug - 31 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore, Singapore (IATA)
28 Aug - 31 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug

September - 2018
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Sep - 7 Sep
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Sep - 7 Sep
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Sep - 7 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Singapore, Singapore (IATA)
4 Sep - 7 Sep
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
5 Sep - 7 Sep
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
Learn how to implement Resolution 753, a new requirement for IATA members to track baggage. Baggage Tracking – Implementation and Compliance (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Sep - 28 Sep
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Sep - 28 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Sep - 28 Sep
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep

October - 2018
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore, Singapore (IATA)
1 Oct - 5 Oct
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore, Singapore (IATA)
8 Oct - 19 Oct
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
8 Oct - 12 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore (IATA)
10 Oct - 12 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA). Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore, Singapore (IATA)
15 Oct - 19 Oct
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
16 Oct - 19 Oct
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Singapore, Singapore (IATA)
22 Oct - 23 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
22 Oct - 26 Oct
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Oct - 26 Oct
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Oct - 26 Oct
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Singapore, Singapore (IATA)
29 Oct - 1 Nov
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore, Singapore (IATA)
29 Oct - 2 Nov
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Singapore, Singapore (IATA)
30 Oct - 2 Nov

November - 2018
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
The course will provide you with a unique opportunity through gaming simulation to examine security dilemmas using the IATA computerized platform - SCENARIO Aviation Security Crisis Management Simulation (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
7 Nov - 9 Nov
Designed for managers involved in the transportation of dangerous goods by air, this course will give you a high level overview of the management of dangerous goods (DG) for cargo and passengers. Dangerous Goods Management and Regulatory Updates (Classroom, 2 days)
Singapore, Singapore (IATA)
8 Nov - 9 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Singapore, Singapore (IATA)
12 Nov - 16 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Nov - 16 Nov
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Singapore, Singapore (IATA)
13 Nov - 16 Nov
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore, Singapore (IATA)
19 Nov - 23 Nov
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Singapore, Singapore (IATA)
19 Nov - 23 Nov
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Singapore, Singapore (IATA)
20 Nov - 23 Nov
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Singapore, Singapore (IATA)
26 Nov - 7 Dec
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Singapore, Singapore (IATA)
26 Nov - 30 Nov
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore, Singapore (IATA)
27 Nov - 30 Nov

December - 2018
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore, Singapore (IATA)
3 Dec - 7 Dec
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Singapore, Singapore (IATA)
10 Dec - 14 Dec
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Singapore, Singapore (IATA)
11 Dec - 14 Dec
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
17 Dec - 20 Dec
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Singapore, Singapore (IATA)
17 Dec - 20 Dec
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Dec - 19 Dec

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