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IATA Training Center - Singapore

​The Singapore training center was established in 1990 to respond to the aviation training needs in the Asia-Pacific region. Our center caters to students from Asia and the surrounding regions.

Will you be part of the select executives, managers and staff to study in Singapore?

Contact us today to learn more about upcoming courses.

Practical Information

Getting here

The Training Center is located in the heart of Singapore near hotels, restaurants and shopping centers. Travel from the airport is around 30 minutes by taxi and you can easily navigate the city center using public transportation or on foot. 

IATA Training Center - Singapore
111 Somerset Road
#14-05 Tripleone Somerset
Singapore 238164
See map

Accommodation

As a course participant you can benefit from special rates with hotels near the Singapore Training Center. You will receive all reservation details once registered for a course.

Onsite facilities

           
 

Printers, public phones and a wireless internet connection are free for you to use during your time at the Singapore training center. 

Leisure

Plan what to do during your stay on the Singapore tourism website.

Contact

Please contact us for more information about Singapore or our courses:

IATA Training Center - Singapore
111 Somerset Road
#14-05 Tripleone Somerset
Singapore 238164
Tel: +65 64992293
Contact us

Singapore course schedule



May - 2017
 Share information and facilitate decision making, plan operations and improve air traffic management. Collaborative Decision Making (CDM) and A-CDM (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
2 May - 5 May
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
3 May - 5 May
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
3 May - 5 May
Learn the fundamentals of airline distribution and e-commerce and how this plays a role in distribution management for an airline. Introduction to Airline Distribution and e-Commerce (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
3 May - 5 May
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
15 May - 19 May
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
16 May - 18 May
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
16 May - 18 May
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
22 May - 26 May
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
22 May - 26 May
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
23 May - 25 May
 Learn how to manage air traffic services complying with the objectives of the ICAO Global ATM System. CNS/ATM Planning Master Class (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
29 May - 2 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. A-CDM in Airport and Ground Operations (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies. Building Teamwork and Stakeholder Management (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun

June - 2017
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 14 Jun
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 13 Jun
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
27 Jun - 30 Jun
Gain the tools and techniques needed to ensure that your warehouse processes are safe, efficient and cost effective. Cargo Warehouse Operations (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
27 Jun - 30 Jun
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
27 Jun - 30 Jun

July - 2017
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 7 Jul
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 4 Jul
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 4 Jul
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 7 Jul
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 7 Jul
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jul - 7 Jul
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jul - 7 Jul
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning for CAAs and Air Navigation Service Providers
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
 Unlock the potential of your frequent flyer prom with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers. Maximizing Revenues From Frequent Flyer Programs (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 19 Jul
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 20 Jul
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 19 Jul
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 19 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
25 Jul - 28 Jul
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Singapore, Singapore (IATA)
25 Jul - 28 Jul
Acquire the knowledge, skills and practice to influence others, communicate with impact and credibility, and demonstrate poise and confidence. Exercising Influence (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Jul - 27 Jul
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
31 Jul - 3 Aug
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug

August - 2017
 This course will provide you with the foundation on climate change and international climate policies. Climate Change and Aviation (Classroom, 3 days)
Singapore, Singapore (IATA)
1 Aug - 3 Aug
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Aug - 17 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Singapore, Singapore (IATA)
28 Aug - 31 Aug
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug

September - 2017
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Sep - 8 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Sep - 8 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Singapore, Singapore (IATA)
4 Sep - 7 Sep
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Singapore, Singapore (IATA)
5 Sep - 7 Sep
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing and Advertising (Classroom, 4 days)
Singapore, Singapore (IATA)
5 Sep - 8 Sep
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Sep - 13 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Sep - 13 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Sep - 13 Sep
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Sep - 13 Sep
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
11 Sep - 13 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets. Safety Performance Indicators (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
Learn how to implement Resolution 753, a new requirement for IATA members to track baggage. Baggage Tracking – Implementation and Compliance (Classroom, 3 days)
Singapore, Singapore (IATA)
19 Sep - 21 Sep
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Sep - 29 Sep
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Sep - 29 Sep
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Sep - 29 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Singapore, Singapore (IATA)
25 Sep - 29 Sep
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Singapore, Singapore (IATA)
26 Sep - 28 Sep

October - 2017
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Oct - 6 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Oct - 6 Oct
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore, Singapore (IATA)
2 Oct - 13 Oct
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Oct - 6 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore, Singapore (IATA)
2 Oct - 6 Oct
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Oct - 13 Oct
 Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA). Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Oct - 13 Oct
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore, Singapore (IATA)
9 Oct - 12 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore, Singapore (IATA)
9 Oct - 13 Oct
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
9 Oct - 13 Oct
 Share information and facilitate decision making, plan operations and improve air traffic management. Collaborative Decision Making (CDM) and A-CDM (Classroom, 4 days)
Singapore, Singapore (IATA)
16 Oct - 19 Oct
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Singapore, Singapore (IATA)
16 Oct - 19 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
17 Oct - 19 Oct
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Oct - 20 Oct
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Oct - 27 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Oct - 27 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Singapore, Singapore (IATA)
23 Oct - 27 Oct
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore, Singapore (IATA)
23 Oct - 27 Oct
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore, Singapore (IATA)
24 Oct - 26 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Oct - 3 Nov
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Oct - 3 Nov
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Oct - 3 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Oct - 3 Nov
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Singapore, Singapore (IATA)
30 Oct - 3 Nov

November - 2017
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
6 Nov - 10 Nov
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
Singapore, Singapore (IATA)
6 Nov - 10 Nov
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore, Singapore (IATA)
6 Nov - 10 Nov
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Singapore, Singapore (IATA)
6 Nov - 10 Nov
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Singapore, Singapore (IATA)
8 Nov - 10 Nov
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Nov - 17 Nov
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Nov - 17 Nov
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Nov - 17 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Nov - 17 Nov
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore, Singapore (IATA)
13 Nov - 17 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore, Singapore (IATA)
20 Nov - 24 Nov
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
20 Nov - 24 Nov
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Singapore, Singapore (IATA)
20 Nov - 24 Nov
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore, Singapore (IATA)
20 Nov - 24 Nov
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Singapore, Singapore (IATA)
21 Nov - 24 Nov
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore, Singapore (IATA)
27 Nov - 1 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore (IATA)
27 Nov - 1 Dec
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Singapore, Singapore (IATA)
27 Nov - 8 Dec
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore, Singapore (IATA)
27 Nov - 1 Dec
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore, Singapore (IATA)
28 Nov - 1 Dec

December - 2017
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Dec - 8 Dec
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Dec - 8 Dec
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Dec - 8 Dec
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Singapore, Singapore (IATA)
4 Dec - 8 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Dec - 15 Dec
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Dec - 15 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Dec - 15 Dec
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
11 Dec - 15 Dec
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Singapore, Singapore (IATA)
12 Dec - 15 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore, Singapore (IATA)
18 Dec - 20 Dec

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