Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.
This course also includes a safety equipment procedure (SEP) trainer providing an overview of the aircraft, safety
equipment and location of emergency procedures accessible via web or mobile.
What you will learn
Upon completing this course you will have the skills to:
- Understand the cabin crew profession, its origins
and current practices
- Identify aircraft types and relevant cabin crew
- Manage passenger interactions in a variety of
- Recall emergency and safety procedures
Who should attend
This course is recommended for:
- Aspiring cabin crew members
An IATA Certificate is awarded upon successful completion of the final examination.
Please read the General Information on Partner-taught / Self-study exams, and check the Course edition list for exams when booking your exam.
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.
Select any 4 Aviation Courses in e-textbook format and receive them with a free iPad.