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Airport Commercial Management (Classroom, 5 days)


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The global airport infrastructure will need 350 billion USD for improvements and expansion in the next decade. Since most governments cannot finance this massive development, airports must become more commercially driven to meet the demand. 

This course helps you understand and adapt to the current industry environment, showing you how to develop effective commercial strategies to satisfy customer needs and counter competitor actions.

Course details

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have prior knowledge of airport business and operations

What you will learn

Upon completing this course you will be able to:

  • Determine your competitive position in the industry using advanced analytical tools
  • Apply the latest customer relationship and brand value management techniques to your airport
  • Evaluate non-aeronautical revenue and its impact on your airport
  • Learn how to undertake a land development program
  • Maximize revenue through passenger and cargo traffic enhancement

Who should attend

This course is recommended for:

  • Airport and airline management
  • Global airport operators
  • Airport management consultants and analysts

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Additional information

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