In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities. These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.
In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
What you will learn
Upon completing this course you will have the skills to:
- Know the history of aviation and understand the role airports play in the economy
- Discover the various airport customers and partners
- Gain knowledge about the multiple operational and business functions of airports
- Acquire the tools to apply your knowledge and skills to your airport environment
Who should attend
This course is recommended for:
- Recently appointed airport staff
- Travel industry staff
- Newcomers to the industry
An IATA Certificate is awarded upon successful completion of the final examination.
Please read the General Information on Partner-taught / Self-study exams, and check the Course edition list for exams when booking your exam.
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.
Select any 4 Aviation Courses in e-textbook format and receive them with a free iPad.