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Management of Aviation Facilitation (Classroom, 5 days)

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Did you know that in the past 3 years, 94 participants from 18 countries have taken this course with IATA?


Global passenger traffic is expected to reach 7.8 billion passenger by 2036, creating an unprecedented need to reconcile facilitation and security procedures with passenger flow.

In alignment with IATA’s Passenger Facilitation Program, this course focuses on the crucial areas of travel authorization, passenger data, immigration, risk assessment, and terminal capacity with the aim to provide a secure, seamless and efficient “end-to-end” passenger experience.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-house training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Management and Professional
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

Mar 16 - Mar 20, 2020 - China, Beijing (IATA)
3 additional classes are scheduled. See all

What you will learn

On completion of this course you will be able to:

  • Accelerate passenger processing while reducing organizational costs
  • Interpret national obligations within international agreements
  • Describe the regulatory framework of aviation facilitation and security
  • Identify emerging trends in legal and illegal migration
  • Measure the impact of facilitation measures on passenger flow

Course content

  • Regulatory framework of facilitation – ICAO, Chicago Convention, Annex 9
  • Implementing effective passenger, personnel and baggage screening approaches
  • Understand the benefits of the recognition of equivalence for security and facilitation
  • Emerging trends in legal and illegal migration
  • Detecting fraudulent documents and the role of governments
  • Advance Passenger Information and Passenger Name Records
  • Visa, eVisa and Travel authorizations
  • The role of ePassports
  • Biometric recognition as a game changer
  • Understand the potential of new technologies for facilitation including distributive ledger, Artificial Intelligence etc.

Download the course outline

Supporting material

Who should attend

This course is recommended for:

  • Airline supervisory staff
  • National control agencies (Immigration, Customs, Border Police)
  • Duty officers (government, airport and airline)
  • Airport operators

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-house sessions. Our 300+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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