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Cargo Accident Investigation and Prevention (Classroom, 5 days)

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Air cargo accidents must be taken very seriously. They require immediate attention upon occurrence. It is crucial to identify as soon as possible the root causes of the incident in order to avoid re-occurrence whilst adjusting the safety management system of the organization.

A good investigation often leads to improved prevention. This course will provide you with the necessary tools and techniques to complete a professional cargo accident investigation process taking into account both the process and the human factor involved.

The course follows a model similar to accident investigation and is based on the ICAO Annex 13.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an examination


  • There are no prerequisites for this course
  • Recommended level is Management and Professional
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

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What you will learn

Upon completion of this course you will be able to:

  • Investigate accidents and incidents properly
  • Interview and analyze ramp and warehouse accident scenarios
  • Improve your interviewing and questioning skills Use management tools for accident prevention
  • Drive a safer work environment

Course content

  • Reporting of accidents and incidents
  • How to investigate accidents and incidents
  • Approaches to interviewing people involved directly vs. witnesses by Cargo Safety
  • Providing an understanding of human behavior and communication skills
  • Introduction to ICAO investigations requirements
  • Creating awareness of ICAO Airport and Cargo Operating Environment
  • Introduction to categories of accidents and accident investigation levels
  • Providing an understanding of organization cultures
  • Erosion of Safety Margins and Defenses
  • Accident prevention plans

Download the course outline


  • Case study and examples

Who should attend

This course is recommended for:

  • Warehouse personnel
  • Cargo safety managers
  • Safety officers
  • Front Line Supervisors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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