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Harvard ManageMentor for IATA Students and Graduates

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Harvard ManageMentor© (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most.

The HMM© program is offered as an option to both IATA graduates and currently enrolled students only. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.

Please note: The Leadership and Management Diploma can be only claimed when enrollment was made with an IATA self-study course that includes HMM© access. The purchase of HMM© modules cannot be combined with a separate individual purchase of an IATA self-study course to claim the Leadership and Management Diploma.

Course format

  • Each HMM© self-study module requires approximately 2-4 hours of study, to be completed in 6 months from the purchase date (enrollment validity). After the enrollment validity expires, the users will not have access to the course content and will not be able to take the exam..
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

What you will learn

Upon completing an HMM© course you will be able to:

  • Drive business transformation and keep up with fast-changing market conditions.
  • Use leadership development as a catalyst to achieve business goals and exceed new learner expectations.
  • Build a leadership pipeline and bench strength by helping managers apply new skills faster
  • Deliver a consistent approach to leadership development to a globally dispersed workforce

Key topics

    HMM© offers the following on-demand features to help you achieve more on the job:

    • Concise lessons and tools for fast and effective learning
    • Videos featuring Harvard University faculty, trusted experts, and next-generation emerging leaders
    • Editor’s Choice articles featuring up-to-the-minute business expertise, selected and updated quarterly by Harvard Business Publishing editors
    • Hundreds of new checklists, self-assessments, worksheets and handouts to facilitate the application of new ideas to your own work environment
    • Personalized experience: goals, skill development, action planning help you quickly apply new skills
    • Post-topic, On-the-Job component where you work on your action plan and receive content, tips, and reminders

    Download the course outline


    • Real-world scenarios and self-tests check the learner’s understanding of the concepts in the lesson.

    Who should attend

    This course is available for:

    • IATA graduates
    • Currently enrolled IATA students

    Certificate awarded

    A Harvard ManageMentor© certificate of completion is awarded for each module, provided you obtain a passing grade of 70%. You may track your progress within the HMM platform.

    Exam information

    • Exam Method: Online assessment
    • Exam Format: Multiple-choice questions
    • Number of Questions: 10 or less per HMM module
    • Time Allowed: The assessment can be retaken as many times as you need to pass
    • Passing Grade: You must score at least 70% on the assessment.

    This course is a step toward earning an IATA Diploma in:

    Additional information

    • HMM modules deliver comprehensive instruction to busy aviation and travel industry professionals.
    • e-learning is a quick and flexible training method providing learner-friendly materials that allow you to learn using short, interactive modules.
    • Write your exam online at a time that is convenient to you.
    • Order online and access the course through your IATA Account.
    • You will have access to 18 HMM© modules and may choose to complete as many of these modules as you wish to enhance your knowledge and skills.

    Subject areas

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