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Passenger Interline Accounting and Control (Classroom, 5 days)

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Did you know that in the past 4 years, 163 participants from 31 countries have taken this course with IATA?


Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.

This course helps you to understand and apply RAM resolutions so that you will receive the appropriate entitlement, and achieve cost-effectiveness by eliminating unnecessary rejections and disputes.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an examination


  • There are no prerequisites for this course
  • Recommended level is Intermediate and Management
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

Apr 20 - Apr 24, 2020 - China, Beijing (IATA)
3 additional classes are scheduled. See all

What you will learn

On completion of this course you will be able to:

  • Gain comprehensive knowledge on how to enhance billing and settlement processes
  • Learn how to perform interline accounting tasks at an advanced level
  • Raise rejection memos and initiate correspondence
  • Reduce losses by minimizing rejections and disputes
  • Understand how the RAM is structured, and where to find the applicable governing rule through a step-by-step guide

Course content

  • Currency conversion procedures for passenger billings
    • How to apply the RAM chapter A12
    • Quick reference guide to identify the applicable currency of clearance and billing
  • Categories of interline activity
    • Rerouting billing rules
    • Billing for inadmissible passengers
    • Billing for lost documents
    • Refund billing rules
    • Sales agents commission and interline service charge
  • Application of the following:
    • Multilateral Interline Traffic Agreement (MITA)
    • Revenue Accounting Manual (RAM)
    • Multilateral Proration Agreement - Passenger (MPA-P)
    • IATA Resolutions
  • Rejections and the Application of Time Limits

Download the course outline

Who should attend

This course is recommended for:

  • Managers, supervisors and officers dealing with interline billings, rejections and disputes
  • Finance officers
  • Revenue accounting managers
  • Senior revenue analysts
  • Interline accountants and auditors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

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