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Developing an Effective Safety Culture (Classroom, 2 days)

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Did you know that in the past 4 years, 483 participants from 37 countries have taken this course with IATA?


Tools to make safety a priority in your organization.

A functional safety culture brings open communication, continuous improvement and increased productivity, but requires continuous effort from all levels of the organization. This course presents a rigorous approach to aligning organizational culture with safety culture, allowing you to reinforce safety in your organization and implement a Safety Management System (SMS).

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 2 days (16 hours) of instruction delivered by an official IATA Instructor.


  • Participants should have prior understanding of basic safety concepts
  • Recommended level is Professional and Management
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

There are currently no scheduled classes. Check back later for updates or contact us to arrange a class in your company.

What you will learn

On completion of this course you will be able to:

  • Learn proven skills to lead and drive the SMS implementation in an organization
  • Put project management essentials into practice
  • Identify and address the challenges in implementing a SMS
  • Develop a foundation for risk management
  • Acquire a comprehensive SMS implementation tool box

Course content

  • Safety Culture Concepts, Rationale
    • Levels of culture
    • Benefits of implementing a safety culture
  • Safety Culture Assessment
    • Characteristics of a safety culture
    • How to conduct a safety culture assessment
  • Safety Culture Alignment within the Organization
    • Challenges of implementing a safety culture
    • Considerations for developing a safety culture

Download the course outline

Who should attend

This course is recommended for:

  • Airline, Airport and Ground Operations Service providers
  • Corporate and Operational Safety Managers, Analysts, Coordinators
  • Postholders (Safety, Ground Operations and others)
  • Airport Safety Officers
  • Civil Aviation Authority Representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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