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Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)

Este curso también está disponible en Español.

DescriptionPrices & Registration
Did you know that in the past 3 years, 194 participants from 43 countries have taken this course with IATA?


A Safety Management System (SMS) is an essential part of operating in today’s aviation industry.

This advanced course introduces participants to the key tools to manage a performance-based SMS. The processes examined are equally applicable to airline, airport, Air Traffic Management and other aviation operations.

Participants will be able to streamline the operational and business processes of their companies and demonstrate improved safety performance to their Board of Directors, insurance underwriters, their clients and customers, and the regulatory agencies that oversee them. Managers and staff from Safety Offices will particularly benefit from the course, as will representatives from Civil Aviation Authorities.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-house training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have a basic knowledge of ICAO Doc 9859 Safety Management System (SMS) principles and concept.
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

Jul 13 - Jul 17, 2020 - Singapore, Singapore (IATA)
2 additional classes are scheduled. See all

What you will learn

Upon completion of this course you will be able to:

  • Proactively manage safety
  • Upgrade your organization’s SMS tools
  • Integrate SMS into other management systems
  • Improve safety culture

Course content

  • ICAO SMS concepts refresher
  • Overview of safety management
  • Hazard and risk management
    • The full cycle of hazard identification, risk control and risk assurance
    • System Safety Deficiencies
    • The proactive way of identifying hazards though the operations process analysis
    • Issues relating to Human Factors and risk visibility
  • ICAO requirements
    • State Safety Program (SSP)
    • Safety Management System
    • Acceptable level of safety performance
  • SMS operation
    • Key appointments, structure and committees
    • Hazard management mechanisms
    • Data management
    • Change management
    • How risk culture and risk management can be implemented for daily line operations (ground and flight)
  • Safety assurance
    • Safety assurance methodology
    • Acceptable level of safety performance
    • Performance Measurement
    • Continuous improvement
  • Strategic integration
  • The cost of safety
    • Main business drivers for safety
    • Cost of safety
    • Resource needs

Who should attend

This course is recommended for:

  • Safety Managers
  • Operations Managers
  • Senior-level Managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-house sessions. Our 300+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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