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Safety Management Systems (SMS) for Airports (Classroom, 5 days)

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Did you know that in the past 3 years, 245 participants from 28 countries have taken this course with IATA?


A successful SMS reduces the rate and cost of accidents and incidents, improves communication and productivity, and helps your airport meet its legal responsibility to manage safety.

Learn how to implement an efficient SMS at your airport and promote a safety culture within your organization. Understand the relevance of risk management in relation to SMS and learn how to evaluate, prioritize and mitigate risk. Analyze the impact human factors have on safety and develop your skills in detecting, controlling and preventing errors in an airport environment.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.


  • Participants should have prior knowledge of airport business and operations
  • Recommended level is Intermediate and Management
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

Feb 24 - Feb 28, 2020 - Singapore, Singapore (IATA)
2 additional classes are scheduled. See all

What you will learn

On completion of this course you will be able to:

  • Implement a safety culture throughout your organization
  • Apply the risk management cycle to your organization
  • Integrate safety into aerodrome operations by applying management controls to safety-critical processes
  • Understand how regulatory requirements, State concerns and State Safety Program (SSP) apply to SMS

Course content

  • Managing risk
    • Risk assessment tools
    • Acceptance of risk
    • Mitigating risk
  • Implementing SMS
    • Safety culture and policy
    • Hazard identification
    • Risk management
    • Investigating and auditing
    • Documenting and gathering data
  • Regulating SMS
  • Managing human factors
  • Role of the SSP in SMS implementation
  • ISO 9001 Quality Management Systems (QMS)
  • Reviewing the role of ISAGO

Download the course outline


  • Practical case-studies and exercises on risk management and SMS
  • Final exam

Who should attend

This course is recommended for:

  • Airport Managers
  • Station Managers
  • Airport authority representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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