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IATA RTP | Fraport - Frankfurt, Germany

Regional Training Partner

Enjoy all the benefits of a centrally-located Training Center in the very heart of Europe. We offer an extensive behind-the-scenes view of one of the most fascinating and technologically advanced airport hubs in the world.

Fraport, owner and operator of Frankfurt Airport offers industry-leading classroom courses and diploma programs delivered by IATA instructors with IATA course material.    

Fraport provides aviation-related training to personnel serving airports, airlines, ground service providers and also to those who are interested in developing a career within the aviation industry.   

Practical information​

Getting here

Unless otherwise indicated, courses are held at Fraport’s Headquarters (building 178), located near Gate 3 (Tor 3) - a 7 minute walk (550m) from Terminal 1.

Fraport AG Headquarters
Building 178, Gate 3
60547, Frankfurt Airport
See map

Tel: +49 (0) 173 6780 441 or +49 (0) 174 3175 299

IATA’s renowned expertise as a provider of global aviation training solutions perfectly matches Fraport’s superior learning environment that allows for a considerably better understanding of operational processes and related interfaces simply through a live observation of station-handling practices at Frankfurt Airport.



Fraport has teamed up with two partner hotels near the airport. They both offer highly attractive rates with fast and convenient access to the course venue and Frankfurt’s city center:

Please ask for the 'Fraport rate' when making your reservation. This rate is only available if made at least 2 weeks before the course start date.

Onsite facilities​​

Fraport’s state-of-the-art and fully equipped training facilities (incl. WiFi) caters to classes ranging from 12 up to 20 persons. At lunchtime training course attendees may use an on-site self-service cafeteria or Fraport’s staff restaurants to give themselves a boost for the rest of the day.


Why not extend your stay in Frankfurt (also known as “Mainhattan'') and indulge yourself in the many attractions this vibrant metropolis and its beautiful surroundings have to offer?

Fraport has compiled a comprehensive brochure which gives you plenty of hints and tips to make your stay as easy and enjoyable as possible. It is regularly updated in order to include the latest information available.

For more information please also feel free to consult the Frankfurt Tourism website

Fraport schedule

August - 2018
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
22 Aug - 24 Aug

September - 2018
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Germany, Frankfurt (FRA-RTP)
3 Sep - 7 Sep
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Germany, Frankfurt (FRA-RTP)
17 Sep - 21 Sep
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
24 Sep - 26 Sep
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
26 Sep - 28 Sep

October - 2018
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Germany, Frankfurt (FRA-RTP)
16 Oct - 19 Oct
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Germany, Frankfurt (FRA-RTP)
22 Oct - 26 Oct

November - 2018
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
14 Nov - 16 Nov
Gain the tools and techniques needed to ensure that your warehouse processes are safe, efficient and cost effective. Cargo Warehouse Operations (Classroom, 4 days)
Germany, Frankfurt (FRA-RTP)
19 Nov - 22 Nov
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Germany, Frankfurt (FRA-RTP)
26 Nov - 30 Nov

December - 2018
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Germany, Frankfurt (FRA-RTP)
10 Dec - 14 Dec

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