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IATA Training Center - Madrid, Spain

​The Madrid training center is located in the IATA offices at Paseo de la Castellana, one of the city's most important arteries. It takes only ten minutes to get to the historic city center.

Practical information

Getting here

The office is easily accessible by underground or taxi from the Madrid Barajas Airport. Hotels, restaurants, and shopping areas are conveniently nearby.

IATA Training Center - Madrid
Paseo de la Castellana 95
28046 - Madrid
Spain 
See map


Accommodation

As a course participant you can benefit from special rates with hotels near the IATA office. You will receive reservation details once registered for a course.

Onsite facilities

      Madrid office and team       Madrid office

Printers, WiFi Internet connection, free beverages and quiet workspaces are available for you to use during your time at the Madrid training center.

Leisure

Plan what to do during your stay on the Madrid tourism website

Contact

For more information about training in Madrid, please contact our office in Geneva:

 
IATA Training Center - Geneva
Route de l'Aéroport 33
P.O. Box 416
1215 Geneva 15 Airport
Switzerland
​Tel: +41.22.770.2820
Fax: +41.22.770.2681
Contact us online

Madrid course schedule



March - 2017
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
Spain, Madrid (IATA)
27 Mar - 31 Mar

April - 2017
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
3 Apr - 7 Apr
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Spain, Madrid (IATA)
17 Apr - 21 Apr
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Spain, Madrid (IATA)
24 Apr - 28 Apr

May - 2017
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Spain, Madrid (IATA)
3 May - 5 May
Iniciar una carrera profesional en el ámbito de la capacitación con sólidos conocimientos que demuestren lo que se requiere para ser un buen instructor. Técnicas de Instrucción (presencial, 5 días)
Spain, Madrid (IATA)
8 May - 12 May
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue and Yield Management (Classroom, 4 days)
Spain, Madrid (IATA)
16 May - 19 May
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Spain, Madrid (IATA)
24 May - 26 May
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Spain, Madrid (IATA)
29 May - 2 Jun

June - 2017
Learn the Quality Management Systems (QMS) essentials that will help to ensure your organization is committed to complying to regulations and satisfying the customer's requirements. Quality Management Systems (QMS) Awareness (Classroom, 2 days)
Spain, Madrid (IATA)
5 Jun - 6 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
12 Jun - 16 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Spain, Madrid (IATA)
19 Jun - 22 Jun
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Spain, Madrid (IATA)
26 Jun - 30 Jun

July - 2017
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Spain, Madrid (IATA)
3 Jul - 7 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Spain, Madrid (IATA)
10 Jul - 14 Jul
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Spain, Madrid (IATA)
18 Jul - 21 Jul

August - 2017
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Spain, Madrid (IATA)
1 Aug - 4 Aug
The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market. Travel and Tourism Workshop (Classroom)
Spain, Madrid (IATA)
21 Aug - 25 Aug
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Spain, Madrid (IATA)
28 Aug - 1 Sep

September - 2017
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Spain, Madrid (IATA)
4 Sep - 8 Sep
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Spain, Madrid (IATA)
11 Sep - 15 Sep
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Spain, Madrid (IATA)
18 Sep - 22 Sep
 Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident. Safety Interviewing of Aviation Agents and Witnesses (Classroom, 5 days)
Spain, Madrid (IATA)
25 Sep - 29 Sep

October - 2017
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Spain, Madrid (IATA)
3 Oct - 5 Oct
Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Spain, Madrid (IATA)
9 Oct - 11 Oct
Aprenda acerca del desempeño profesional, evaluando las necesidades de capacitación, la forma de trabajo e interacción con el personal, el rendimiento, las técnicas y los elementos culturales. Evaluación de las Necesidades de Capacitación (presencial, 3 días)
Spain, Madrid (IATA)
17 Oct - 19 Oct
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Spain, Madrid (IATA)
23 Oct - 27 Oct
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Spain, Madrid (IATA)
30 Oct - 2 Nov

November - 2017
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Spain, Madrid (IATA)
6 Nov - 8 Nov
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Spain, Madrid (IATA)
14 Nov - 17 Nov
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Spain, Madrid (IATA)
20 Nov - 24 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Spain, Madrid (IATA)
27 Nov - 1 Dec

December - 2017
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
11 Dec - 15 Dec

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