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IATA Training Center in Madrid, Spain

​The Madrid training center is located in the IATA offices at Paseo de la Castellana, one of the city's most important arteries, and opposite the Santiago Bernabéu football Stadium, home to Real Madrid. It takes only ten minutes to get to the historic city center.

See the Madrid course schedule


Printers, Wi-Fi Internet connection, free beverages, and quiet workspaces are available for you to use during your time at the Madrid training center.

Madrid office and team Madrid office

Madrid course schedule

August - 2019
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Spain, Madrid (IATA)
28 Aug - 30 Aug

September - 2019
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Spain, Madrid (IATA)
3 Sep - 6 Sep
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Spain, Madrid (IATA)
9 Sep - 13 Sep
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Spain, Madrid (IATA)
16 Sep - 20 Sep
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines (Classroom, 5 days)
Spain, Madrid (IATA)
23 Sep - 27 Sep

October - 2019
 A step-by-step approach to show how your airline can assess business and technical NDC readiness. New Distribution Capability Readiness (Classroom)
Spain, Madrid (IATA)
2 Oct - 4 Oct
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Spain, Madrid (IATA)
7 Oct - 11 Oct
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry. Cargo Sales and Key Account Management (Classroom, 4 days)
Spain, Madrid (IATA)
15 Oct - 18 Oct
Explore various payment methods, trends and opportunities for airlines Airline Payment: from Cards to Blockchain (Classroom, 3 days)
Spain, Madrid (IATA)
21 Oct - 23 Oct

November - 2019
With emerging regulations on trafficking, it is key for you, as aviation staff to understand how you can contribute to fighting this evil crime. Human Trafficking Awareness Workshop (Classroom, 2 days)
Spain, Madrid (IATA)
4 Nov - 6 Nov
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Spain, Madrid (IATA)
19 Nov - 21 Nov
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Airport Total Quality Management and Customer Service (Classroom, 5 days)
Spain, Madrid (IATA)
25 Nov - 29 Nov

December - 2019
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing (Classroom, 4 days)
Spain, Madrid (IATA)
2 Dec - 5 Dec
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
9 Dec - 13 Dec

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