The validation of the training program is granted after an a review of the operators': training procedure manual, lesson plan, course material, evaluation and assessment, and instructional personnel, and found to meet the program's criteria.
The process to achieve certification and to maintain it includes four phases:
- Assessment: carry out a gap analysis of the training program against the Training Program Audit Checklist to determine whether the requirements are being met and, if not, what steps should be taken to ensure they are met successfully.
- Validation: conduct a final validation to verify that the findings and gaps brought up during the assessment have been addressed to determine conformity with the criteria and standards set forth in the program.
- Certification: being awarded, after successful completion of the validation, with a Certificate of Validation, attesting that the course meets the training provision in the respective IATA manuals, standards and guidelines. The certificate is valid for 24 months.
- Re-certification: re-validation to check and ensure continuous improvements and conformity with the criteria and standards set forth in the program.